Make a business insurance claim
If you need to make a business insurance claim, you’re in the right place.
Business insurance claims
We know that things don’t always go according to plan. If you need to make a claim on your business insurance policy, you’ll find all the information you need to get started right here.
Motor claims
Motor claims can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.
Property claims
Property claims, including theft of tools and plants, can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.
Liability claims
Liability claims can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.
Accident, health and travel claims
Accident, health and travel claims can be made online or over the phone. Find out how to make a claim or access further guidance about the claims process.
Financial lines claims
Financial lines claims can be made by writing to us by post or by email. Find out how to make a claim.
Marine claims
Marine cargo claims can be made online. Find out how to make a claim.
Claims defensibility for businesses
We have a claims defensibility guide that will help put your clients in the best position to defend their claims. Key areas in the guide include:
- Importance of risk management
- Accident investigation and documentation
- Fraud prevention
We’ve also created a claims defensibility hub that will help your clients manage their risks. The hub at the moment covers the following topics:
- Employers’ liability
- Motor
Not the type of insurance claim you were looking for?
Charity claims
If your not-for-profit organisation needs to make a claim due to illness, injury, or another issue, you’ll find everything needed to get started.
Corporate Risk claims
When unexpected events affect your business or employees, our claims team is ready to help you respond quickly and confidently.
Engineering claims
Our Engineering claims team combines technical knowledge with industry experience to help you when equipment or machinery issues arise.
Personal insurance claims
Get clear, step-by-step guidance on making a personal insurance claim, including what information you’ll need and how to submit it.
Public sector claims
From schools to local councils, our team has extensive experience helping public and voluntary sector organisations manage their claims with confidence.