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Help and support

Looking for insurance help? Need to find your pension number? We’ll help you find what you’re looking for.

Get in touch

Zurich support: How can we help you?

Whether you’re looking for advice on insurance policies, frequently asked questions, or general Zurich support, we’ve got you covered.

Our Zurich Insurance support page is full of signposts to help you get the information you need.

Help with your Zurich policy or plan

Find out how to manage or update a policy, make changes, or track down a missing policy.

Manage a Zurich policy or plan

Use the link below to access or set up an account, make a claim, tell Zurich about a change of address, or manage other aspects of your policy.

Manage my Zurich policy

Do I have a Zurich plan?

If you think you might be a customer or beneficiary of a Zurich policy or plan, or if you took out a plan through an organisation that is now part of the Zurich Group (e.g. Eagle Star or Allied Dunbar), you can use the links below to find information.

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Fraud and scams advice

Are you worried you might have been scammed? Or do you want to check if correspondence from Zurich is genuine? Visit our scams advice page.

Fraud and scams advice

Help with retirement and investments

If you’re approaching retirement, discover possible options, including annuities, lump sums and investments.

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Manage your pension

If you hold funds with Zurich, you can track and manage them online.

Manage pension or investments

Access financial advice

Get impartial financial advice from an authorised and regulated financial adviser.

Find a financial adviser

Plan your retirement

If you’re approaching retirement, discover possible options, including annuities, lump sums and investments.

Retirement options

Contact Zurich Insurance

On our Contact us page you’ll find contact information for specific Zurich Insurance products and services, including office locations, telephone numbers and email addresses.