Contact Zurich Insurance UK
How can I manage or get in touch about my policy or claim?
Manage policies for any product
View your policy details, make changes to your policy or personal information, check your policy renewals, cancel your policies, or find out how to contact us.
Claims for any product or policy
Find all the information you need to make a claim online or to contact us about your claim.
How can I manage or get in touch about my life insurance or pension plan?
Life insurance policy starts with ‘PR’
You can manage, change or cancel your life insurance policy starting with ‘PR’ (this can be found on your annual statement or policy documents) online.
If you need additional help with this, please call us on:
Lines open: Monday to Friday, 9.00am to 5.00pm (excluding bank holidays)
Life insurance policy does not start with ‘PR’
You can manage or change your life insurance policy that does not begin with “PR” (this can be found on your annual statement or policy documents) online.
If you need additional help with this, please call us on:
Lines open: Monday to Friday, 8.30am to 5.30pm (excluding bank holidays)
Pension and retirements
View or manage your Zurich pension plan through the Zurich My Plans portal.
If you want to contact us please call us on:
Lines open: Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
We may record or monitor calls for training and quality purposes.
If you’re dialling outside of the UK, please call us on +44 1793 514 514. Lines open: Monday to Friday, 9:00am to 5:00pm (excluding bank holidays). We may record or monitor calls for training and quality purposes.
Not looking to manage a personal insurance policy?
Find information on other types of Zurich customer, broker and advisor accounts.
Businesses and brokers
Find all the contact details for Zurich Insurance for Businesses if you have any queries about our solutions.
Charities and communities insurance
Find out about our insurance for charities, clubs and community groups, and get a quote today.
Financial advisers
If you are a professional financial adviser, visit Zurich for Intermediaries where you can find all the contact details for any department you may wish to speak.
Public and voluntary sector insurance
Since 1993 we’ve insured charities, voluntary organisations, housing associations, and the education and public sectors.
Zurich Corporate Risk
Find all the contact details for claims, underwriting, and getting a quote for Group income protection, Group life insurance and Group critical illness.
Zurich Engineering
Find all the contact details for Zurich Engineering for enquiries, surveyor support, consultancy, laboratory services, crimson online reporting and claims.
Zurich UK office locations
Our Zurich offices span the length and breadth of the UK.