Zurich Travel insurance

Due to the current impact Coronavirus (Covid-19) is having globally and with the FCO's (Foreign and Commonwealth Office) latest guidelines extending advice against all but essential international travel for British Nationals, we have taken the decision to pause the sale of travel insurance to new customers. We believe that pausing new sales at this time, will allow us to fully focus on servicing our existing customers.


For customers who purchased travel insurance after 4.27pm on 11th March 2020

Find out more

For customers already holding a policy purchased prior to 4.27pm on 11th March 2020

Find out more

You can also check our FAQs (including information about FlyBe)

Find out more

Here's how to get in touch if you need to ask us about your policy or make a claim

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General enquiries

Got a question about your policy?

Have a look at our Travel FAQs. If you can't find what you're looking for, please contact our customer services team at travel.service@uk.zurich.com


Emergency helpline

Zurich Assist is a 24 hour worldwide medical & emergency assistance service

Phoning from the UK: (0) 1793 405 999

Phoning from abroad: +44 (0) 1793 405 999


Claims helpline

Lines are open weekdays 9am – 5:30pm

Phoning from the UK: 0800 408 0989

Phoning from abroad: +44 (0) 1793 405 921


Legal expenses claims helpline

Monday to Friday 9am-5:00pm

Phoning from the UK: (0) 117 363 6631

Phoning from abroad: +44 (0) 117 363 6631