Zurich Cancer Support service - adviser information

Group Income Protection Cancer Support service

At Zurich, we understand that cancer is a devastating disease and is a significant cause of workplace absence and Group Income Protection claims. That's why our Cancer Support service is here to make sure your clients' employees receive the right support when they need it most, whether they're at work or absent.

Our Cancer Support service ensures that anyone dealing with a cancer diagnosis receives tailored support designed to suit their needs. Our medically-qualified and vocationally-experienced nurses are here to offer advice, support and guidance. They’ll provide one-to-one essential support, so employees can focus on their treatment and recovery.

What support will your clients have access to?

Here are some of the ways we can help – whether employees are dealing with a cancer diagnosis, awaiting a diagnosis, or supporting a loved one with cancer.

We can:

Create a tailored support plan
Advocate for them with their treatment providers
Offer psychological support
Help signpost them to sources of financial support
Discuss their health, wellbeing and recovery, including looking at activity and guided exercise
Suggest resources they can share with their family to help them get the support they need
Find out if there are any other needs that have yet to be addressed
Provide support for managers, HR and other colleagues as we understand a cancer diagnosis can have an impact on them too

We’ll be there with them every step of the way, keeping in touch with all parties throughout and ready to support a successful return to work when the time is right.

Find out more about our Cancer Support service

Listen to Amanda Ingham, Cancer Support nurse, talk about how Zurich can support your clients and their employees dealing with cancer.

Zurich Cancer Support case studies

Discover how we've helped people manage their transition back to work, with support from our rehabilitation nurses.

Katherine's story

After being diagnosed with triple negative breast cancer, Katherine, shares the moment support mattered most. Through the Zurich Cancer Support service, available through her employer’s Group Income Protection cover, Katherine was introduced to Amanda, a dedicated cancer support nurse who became a significant part of her recovery. Read Katherine’s story.

I was told you have breast cancer called triple negative and it's aggressive. It's changed my life and I now have to adapt to a new normal, but it's changed my life in positive ways as well.

Hi, my name's Katherine. I am a mum of two boys. I have been married to my husband for 25 years and we met when we were 18. I have worked in the financial industry for 30 years. I love my career. I have a very happy life.

I regularly had breast checks. I went for my annual appointment and I had the cyst. It wouldn't drain, so biopsies were taken.

About a week later, I went back to see my consultant and on this instance, I was told you have breast cancer and it's aggressive.

Had I walked out of that room that day and not had that cyst drained, I would have been facing a very different diagnosis.

A few months later. Immediately everything kicks off. I was able to have surgery within 4 weeks and then you embark on a real pathway of treatment that you have no idea how it's going to impact you.

I really struggled not feeling like myself, not looking like myself. That's where I really struggled. I couldn't look in the mirror. So, when your treatment comes to an end, it's like falling off a cliff. That's when I realised I needed the Zurich Cancer Support service.

So, when Katherine came to me, she'd actually received her diagnosis about 10 months before.

My role was predominantly to support her with managing the effects that the treatment had had on her body and on her emotionally.

For lots of people, and for Katherine as well, one of the main worries when their treatment finishes is the loss of that security blanket of that regular contact with their clinical team.

Meeting Amanda today, I'm, I'm excited. It's going to be very emotional. I've only spoken to Amanda on the phone, but she's done so much to help me and get me through.

You need somebody who has a level of understanding, has that time to spend talking, really getting to know people because they are about so much more than their cancer diagnosis.

Knowing that Amanda was there if I needed to talk to her was the support that I didn't know I needed.

She's been a significant part of my recovery. As somebody who is happy to speak, that using my voice is really important to raise awareness for triple negative breast cancer.

Without Zurich and meeting Amanda, I would have had no idea the impact that my voice could have.

Caroline's story

Caroline was diagnosed with a rare form of cancer aged 29. Fortunately, her employer had a Group Income Protection policy with Zurich. After a successful clinical trial, Caroline was told there was no longer any evidence of disease, and she was able to return to work. Read Caroline’s story.