Zurich Cancer Support service - adviser information

Group Income Protection Cancer Support service

At Zurich, we understand that cancer is a devastating disease and is a significant cause of workplace absence and Group Income Protection claims. That's why our Cancer Support service is here to make sure your clients' employees receive the right support when they need it most, whether they're at work or absent.

Our Cancer Support service ensures that anyone dealing with a cancer diagnosis receives tailored support designed to suit their needs. Our medically-qualified and vocationally-experienced nurses are here to offer advice, support and guidance. They’ll provide one-to-one essential support, so employees can focus on their treatment and recovery.

What support will your clients have access to?

Here are some of the ways we can help – whether employees are dealing with a cancer diagnosis, awaiting a diagnosis, or supporting a loved one with cancer.

We can:

  • Create a tailored support plan
  • Advocate for them with their treatment providers
  • Offer psychological support
  • Help signpost them to sources of financial support
  • Discuss their health, wellbeing and recovery, including looking at activity and guided exercise
  • Suggest resources they can share with their family to help them get the support they need
  • Find out if there are any other needs that have yet to be addressed
  • Provide support for managers, HR and other colleagues as we understand a cancer diagnosis can have an impact on them too

We’ll be there with them every step of the way, keeping in touch with all parties throughout and ready to support a successful return to work when the time is right.

Find out more about our Cancer Support service

Listen to Amanda Ingham, Cancer Support nurse, talk about how Zurich can support your clients and their employees dealing with cancer.

Zurich Cancer Support case study – Caroline’s story 

Caroline was diagnosed with a rare form of cancer aged 29. Fortunately, her employer had a Group Income Protection policy with Zurich. After a successful clinical trial, Caroline was told there was no longer any evidence of disease, and she was able to return to work.

Discover how Caroline was able to manage her transition back to working with support from rehabilitation nurse Vanessa.

How do clients make a claim for Zurich’s Cancer Support service?

Clients can access this Cancer Support service by calling their dedicated case manager or call us on 0800 181 4004.

Other useful cancer support resources