Accessibility
Accessibility at Zurich Corporate Risk
At Zurich UK, we want our websites and services to be straightforward and accessible for everyone. Whether you are a financial adviser, employer, or employee, you can choose how you receive information from us and contact us in the way that works best for you. If you have specific needs not mentioned here, simply let us know when you get in touch – we’re here to help.
We believe everyone deserves equal access to digital services. That’s why we continually improve our website to meet the latest Web Content Accessibility Guidelines (WCAG).
Communication preferences
We've suggested some options that might help, but if you have specific preferences or requirements – such as those related to neurodivergence, like autism or ADHD, or a health condition like dementia – just let us know.
If you are a British Sign Language (BSL) user
We’ve partnered with Convo to give you access to an online professional British Sign Language interpreter free of charge.
If you have difficulty speaking or hearing on the phone
You can use this service by downloading the Relay UK app. If you're using a textphone, enter 18001 before the number you want to dial.
If you need information in a different format or if you need assistance in a language other than English
If you would like help completing forms or need information in a different format – for example, if you have a visual impairment, if English is not your first language, or if you have specific needs related to a health condition – please let us know so we can help.
Digital accessibility
Customising your web experience
There are many different ways to browse our website. You can search AbilityNet’s website for ‘how-to guides’ to adapt your phone, computer, or tablet to meet your needs.
We’ve made every effort to make our sites in the Zurich Group as web accessible as possible. If you need further help, please get in touch.
Accessibility guidelines
At Zurich, we follow internal accessibility guidelines aiming to meet AA standards of WCAG 2.1 as a minimum.
We welcome your feedback on any aspect of the accessibility of Zurich websites, please contact us by email:
Support and wellbeing
Life can throw all sorts of challenges at us, and we understand that no one is immune to them. Unexpected events can affect any one of us, often in different ways, and there will be times in most of our lives when we’ll find ourselves in need of a bit of extra help and support.
If your employer has a policy with Zurich Corporate Risk, you have access to a wide range of health and wellbeing support and services. Find information on what is available to you as an employee if your employer has a group protection policy.