Your financial wellbeing matters
We understand how difficult it can be managing a budget and talking about debt or financial difficulties.
One in two adults (45%) in the UK don’t feel confident in managing their money day to day, according to research from the Money and Pensions Service’s (MaPS) Financial Wellbeing Survey 2021.
Poor financial wellbeing can affect any of us at different times and for different reasons. This is particularly relevant now as the financial consequences of COVID19 and the war in Ukraine has led to a cost-of-living crunch which affects everyone.
But debt and financial insecurity can often be caused by unforeseen life events such as long-term ill-health, unemployment, or a divorce, to name just a few. Difficulty managing bills, planning for the future, or a shortage of financial education can all affect our financial wellbeing.
Trying to ignore the issue is never the right answer, it’s always best to act as soon as you can to avoid falling into or further into debt. If you would like to talk about how we may be able to help, please get in touch, our people will always aim to treat your call with sensitivity and consider your individual needs.
We recognise, we might not be able to help in every circumstance and you may need specialist support we can’t provide. Other organisations are better placed to offer you more specialist, impartial advice including:
MoneyHelper
Free and impartial help with money and pension choices, backed by the government. Tools which can be accessed via the MoneyHelper website include MoneyHelper's Benefits Calculator, designed to help people discover any additional benefits and social tariffs they could be entitled to.
Citizens Advice
The Money Charity
Financial Capability charity, providing education, information, advice, and guidance to all.
Money & Pensions Service
A sponsored body focussed on ensuring people have guidance and information needed to make effective financial decisions.
National Debtline
Providing independent advice to help people manage their finances and debts through difficult times.
The Insurance Charity
They offer financial support and practical guidance to current and former insurance professionals, and their dependants in the UK and Ireland. If you’ve worked in insurance and experienced hardship you may be eligible for help.
Other agencies which offer support and information
Supportline keeps information on other agencies, support groups and counsellors throughout the U.K.
Zurich is not responsible for the content on external websites.
We care about your wellbeing
Our staff are trained to recognise a wide range of wellbeing needs. Find out more by visiting the following pages: