Lost policies
Find your lost policy or unclaimed money
People move house, get new jobs, change their name and sometimes move to another country, all of these activities can cause our customers to lose touch with a plan.
Sometimes customers die but their beneficiaries are unaware there was a plan with us, so we’ll search for potential beneficiaries when we become aware a customer has died and we’ve not been informed. We also use tracing agencies to help find customers, they use publicly available information such as the electoral roll and credit agency data to help find our customers, their trustees and/or beneficiaries.
Below we cover situations where we may attempt to trace you and also give advice on how you can protect yourself from scams and find plans or policies you may have with us or other insurers.
