Did you know you have an online account?

These days, sustainability is at the heart of what we do and how we work with our customers. We’re always looking to help customers like you be more sustainable by giving planet positive options, while generally trying to make your lives a little easier and more secure.

A surprising fact is, despite the vast majority of what we issue to life protection customers like you being available through your online accounts, about 30% of customers still choose post! This means for the year to the end of September 2023, we issued nearly 720,000 letters equating to over 3.7 million pieces of paper plus envelopes!

That’s a lot of paper, much of which will be thrown out, lost or filed with tea stains never to be looked at again.

We’d really like you to feel you’re contributing. By acting together with other customers like you, you can collectively make a big sustainability impact. So, if you haven’t already, why don’t you switch to digital communications – it’s easy and only takes a moment or two.

Once you do, in the future when we send something to you, you’ll simply get a notification with a link to the document. You’ll also have the convenience of your policy paperwork securely filed away in your document library – easily accessible when you need it.

Don’t forget your online account also lets you talk to us, so you can use it to let us know about changes to your personal information.

So, if you didn’t already know you have an online account, or you did but have never looked at it, then you could make life easier for yourself and a big difference with a small act.

Follow this link to sign in today and switch to digital.