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Zurich support services

Our policies help you right now

With Zurich Life insurance we don’t just protect your financial future, we also support you right now.

Zurich Support Services is available with all our life, critical illness and income protection insurance policies and is so much more than just a counselling service. We understand that there are things happening at home that can affect your work-life, and also things that happen at work which can affect your personal life. Zurich Support Services aim to help achieve a positive work-life balance.

Talk to the team about anything at any time

You can talk to the team about anything, from daily worries to major life events. Even if the team can’t help on the call, they can point you in the direction of someone who can. Zurich Support Services are available to you 24 hours a day 365 days a year and can be used from the moment you take your policy out. Download our Zurich support services brochure to find out more. Here are just some of the things people pick up the phone to talk about.

Zurich Support Services is not part of your contract with Zurich Assurance Ltd, and we reserve the right to withdraw Zurich Support Services at any-time without notice.

Daily worries

  • Looking for a job
  • Paying back debts
  • Managing household bills
  • Checking consumer rights

Big life events

  • Planning a wedding
  • Facing separation or divorce
  • Dealing with bereavement or loss
  • Moving to a new house

Emotional support

  • Coping with anxiety or depression
  • Living with illness or disability
  • Revisiting life goals
  • Asking about dealing with pressure or stress
  • Balancing work with a private life
  • Facing bullying or harassment
  • Understanding employment rights
  • Therapy

Work

  • Dealing with pressure or stress
  • Balancing work with a private life
  • Facing bullying or harassment
  • Understanding employment rights

Andy Woollon, Zurich Protection Specialist, talks about how support services can help Zurich customers at demanding times in their lives, with year round access to help manage emotional and mental wellbeing. We are here to help you cope during difficult times including bereavement support.

Zurich podcast series - Zurich Support Services

Andy Woollon 00:00
Trees for the future logo

Trees for the future

We’re proud to be a partner of Trees for the future, helping to fund their planting and restoration projects with farmers in Africa. Over two years from January 2024, Zurich’s funding will enable the planting of more than a million trees across Mali and Senegal in West Africa.

The projects which we support help to train farmers to adopt more sustainable and regenerative practices, empower women, restore degraded land, and support the local families who depend on it. To find out more about our partnership with Trees for the Future and links to their website, visit our Trees for the Future webpage.