Policy information request (valid for UK policies beginning with PR)

Do you need some information about your policy? You’re in the right place.

We’ve got a range of ways you can get information about your policy, or a copy of your policy documents, designed to fit you.

Customer portal

The quickest way to get information about your policy is online using our secure customer portal. This means you’ll benefit from immediate access to your policy documents and policy information, all in one place.

You’ll be able to see:

  • The amount and type of cover you have
  • Who’s covered and how long you’re covered for
  • How much you’re paying and when the payments come out

And because we know you might need a little help to find your way around, our helpful guide to the Customer Portal has everything you need to know.

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Online

It’s quick and easy to request information by completing our simple online form.

Email us

You can email us at:

Call Zurich Life Insurance

If you’d prefer to speak to us, just give our friendly UK-based team of customer experts a call.

We’re open Monday to Friday from 9.00am to 5.30pm (excluding bank holidays).

We may record or monitor calls for training and quality purposes.

Write to us

You can also give authority by downloading our form, completing it, and sending it to:

Zurich Assurance Ltd

Protection Operations

PO Box 4157

Swindon

SN4 4QB