Zurich LifeVault

Planning for the future is one of the most important things you can do for the people you care about, but it can often feel complex or overwhelming.

What is Zurich LifeVault?

Zurich LifeVault is a secure digital service designed to help you plan for the future with confidence - simply, clearly and at your own pace.

Delivered in partnership with the technology company Empathy, Zurich LifeVault brings everything together in one place so you can organise your affairs, record your wishes, and make sure the people you care about know what to do and where to find important information when you are no longer here.

How can Zurich LifeVault help you?

Legally valid planning documents

Create legally valid planning documents, so your decisions are understood and can be followed. This could include a will, Lasting Power of Attorney, healthcare wishes, funeral preferences and more.

Stay organised as life changes

Document and keep track of your financial records and assets, so everything is easy to access when needed and you leave a clear, up to date overview of your estate.

Capture memories to be treasured forever

Create personal messages, write letters to loved ones and store meaningful items like photos or recipes.

Share with the people you trust

Securely grant access to trusted individuals, such as family members or executors, so nothing important is locked away or unknown and important documents are available when needed. You can collaborate as an individual or as a couple.

Worried about where to start?

Looking ahead can feel difficult but putting a few simple things in place can make a big difference. Zurich LifeVault helps you do that, in your own time, in a way that feels manageable and meaningful for you and your loved ones.

You’ll also find a helpful Learning Centre with articles and videos to guide you with legacy planning. From understanding executors to planning the future, Zurich LifeVault helps you make informed decisions.

Explore Zurich LifeVault today

Zurich LifeVault is available to all Zurich personal protection policyholders at no extra cost. We’ve emailed you your Zurich LifeVault access link.

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Important information

Zurich LifeVault is a digital service provided by Empathy. It helps you create and organise documents based on the information you provide. These documents are not reviewed by a solicitor and legal validity depends on correct completion and execution. You may wish to seek professional advice where appropriate.

This service is not part of your insurance contract with Zurich. It can be amended or withdrawn at any time.

Empathy Loss Support™

Zurich customers also have access to Empathy Loss Support™ which is designed to help support you and your family with the emotional and practical challenges that come with losing a loved one.