Make a Zurich Private Clients claim
Make a claim online
Log your home or motor insurance claims quickly and easily through our online claims portal.
Alternatively you can notify us of a Home, Motor or Travel claim using the contact details below
Call us:
- From UK: 0800 096 9999
- From abroad: +44 179 350 2003
Home policy
Making a claim
- To make a claim, telephone us on 0800 096 9999. (If outside the UK, telephone us on +44 179 350 2003)
- To make a Legal protection claim, telephone us on 0344 893 9011
- To make a Home assistance claim, telephone us on 0800 328 3306
- To make a Cyber assistance claim, telephone us on 0330 102 8215
Motor policy
Making a claim
- To make a claim, telephone us on 0800 096 9999. (If outside the UK, telephone us on +44 179 350 2003)
- To report a breakdown within the UK, telephone us on 03301 591 319. (If outside the UK, telephone us on +44 161 952 8849)
- To make a Legal protection claim, telephone us on 0344 893 9331
Email us:
Write to us:
The Claims Department, Zurich Private Clients
PO Box 3587
Interface Business Park
Royal Wootton Bassett
Swindon
SN4 4AJ
Claims guidance
We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next.
Our simple one page guides take you step by step through the process.
Home claims guidance
- My home has water damage from a burst/leaking pipe, tank or appliance (153.0 KB/PDF)
- My home has been damaged in a fire (148.9 KB/PDF)
- My home has been flooded following bad weather (147.4 KB/PDF)
- My home has impact damage (144.8 KB/PDF)
- My home has been broken into (148.1 KB/PDF)
- My home has been damaged in a wind storm (148.8 KB/PDF)
- My home has cracking/movement (144.4 KB/PDF)
Motor claims guidance
What to expect when you make a claim
Making a claim can sometimes seem stressful, especially if you’ve not had to claim before. Our short video will walk you through your property claim, showing how we’re here to help every step of the way.