Make a car insurance claim

Make a claim online

If you want to make a claim online, you can either do it through our online portal or via our chatbot. Both will take about five minutes to complete and require a few incident details, along with some personal information.


Submit your claim through our online portal

chatbot screenshot

With just a few personal details, our chatbot can get your claim underway

Or get in touch using the details below

Call us:

0800 923 4200

Replacing or repairing glass:

0800 015 8050

Claims guidance

We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next.

Our simple one page guides take you step by step through the process.