Awards
The insurance industry regularly recognises excellence and best practice. Here are some of the recent awards won by Zurich and our employees.
General insurance
Insurance Times etrading survey
Number One Software House Insurer 2025
Five star Insurer Experience 2025
Number One Software House Insurer 2024
Number One Software House Insurer 2023
Insurance Times Commercial Lines survey
5 star rating in the Insurance Times Commercial Lines survey (3rd place) 2025
British Insurance Awards
Best Insurance Employer (Large 5 star) 2023
Commercial Lines Insurer of the Year 2023
Customer Care Award 2023
Major Loss Award 2023
Insurance Business Magazine
Best Diversity, Equity and Inclusion in the Workplace in the UK - 5 star DE&I 2023
Insurance Times Awards
Customer Champion of the Year (Silver) 2023
Excellence in etrading 2023
Excellence in Underwriting (Silver) 2023
Excellence in Insurer Diversity and Inclusion 2023
UK Broker Awards
5 star Broker Rating 2024
Mid-Corporate Insurer of the year 2023
Life
Corporate Adviser Awards
Best Group Risk Provider 2024
Customer Care Awards
Outstanding Claims Management Team 2024
Outstanding Underwriting Team 2024
Outstanding Case Study Success 2024
Best Mental Health Support Service 2024
Outstanding Intermediary Support Team 2023
Outstanding Group Protection Provider 2023
Cover Excellence Awards
Outstanding promotion of Protection 2024
Trailblazing Company of the Year 2024
Outstanding Individual Critical Illness 2024
Insurance Leader of the Year 2023
Outstanding Group Protection Provider 2023
Cover Magazine - Women in Health and Protection Awards
Outstanding Culture of Inclusivity 2024
Outstanding Initiative of Support 2024
Inspirational Leader of the Year (Provider) 2023
Forbes Advisor
One of the best life insurance companies 2023
FT Adviser Diversity in Finance
Championing Social Mobility 2025
Championing Mental Health Inclusion 2025
Community Engagement initiative of the year 2024
Championing Gender Inclusivity 2023
Championing Women's Equality 2023
Diversity Marketing or Recruitment Initiative of the Year 2023
Trailblazing Company of the Year 2023
Health and Protection Awards
Best Individual Protection Provider 2024
Best Group Protection Provider 2024
Health Claims Forum
Innovative Idea 2023
MoneyAge Awards
Insurance Provider of the Year 2024
Diversity Award 2024
Consumer Champion of the Year 2024
Mortgage Solutions British Mortgage Awards
Business Leader: Protection or General Insurance Provider 2024
Protection or General Insurance Provider 2023
PRIMIS Mortgage Network Awards
Strategic Partner of the Year 2024
Protection Guru Awards
Protection Guru’s Doctor Award 2024
Best Claims video 2024
Protection Review
Innovation Award 2024
Best New Product / Enhancement 2024
Best Protection Marketing 2024
Underwriting and Claims Award 2023
Doing It Better Award 2023
Organisation of the Year 2023
Unsung Hero 2023
Workplace Savings and Benefits Awards
Best Group Risk Provider of the Year 2023
Innovative Idea 2023
Claims
Insurance Post Claims and Fraud Awards
Rising Star 2023
Insurance Claims Manager of the Year 2023
Insurance Today
The Innovative Product Award 2023
Modern Claims Awards
Best Customer Service Award 2025
Best Customer Service Award 2024
Technology
DataIQ Awards
Best Data Outreach Programme - reaching untapped talent 2023
Honours Awards 2023
Data IQ 100 - Client Side 2023
DataIQ 100 - Next Generation 2023
Insurance Times Tech and Innovation Awards
Technology Partner of the Year - Claims 2023
Customer
Insurance CX Awards
Best Insurer 2024
Best Customer Team 2024
UK Customer Experience Awards
CX Team of the Year - Large Company 2024
Best Learning and Development Programme (Silver) 2024
The Institute of Customer Service Customer Satisfaction Awards
The Institute of Customer Service Customer Satisfaction Awards 2024
Feefo
10 years of proven Trusted Service 2024 (Zurich Municipal)
Finance
British Credit Awards
British Credit Awards B2B Team of the Year 2025