General Insurance complaints form

Your product details
If Motor is selected please provide Car Registration in "Additional details" field
If you do not have your policy number or claim number, to help us route your enquiry, please provide your name, date of birth and postcode. We will share your data with our customer services teams to trace the area which can deal with your enquiry. If you would prefer not to provide this information, please give us a call.
Your Details

We will share your data with our customer services teams to trace the area which can deal with your enquiry. If you would prefer not to provide this information, please give us a call.

Contacting you
In some circumstances, we may need to ring you so we suggest filling out your phone number for a quicker response about your issue.
We will only use this address to respond to your query. We will never share it with third parties or send you unwanted marketing emails.
How can we help?
e.g. you may have a physical or mental health condition which means it would be beneficial if we communicated with you in a different format such as large print. Please also let us know if someone helps you manage your affairs.