Make a car insurance claim
New claims
Online
Making a claim online will take about five minutes and requires a few details of the incident
Windscreen repair online
Make a claim to repair or replace chipped, cracked or broken windscreen
Call us
Existing claims
Chat on Whatsapp
Talk to one of our live agents about your claim
Chat to us on text
Talk to our agents on SMS from your mobile
Call us
A helping hand when dealing with a claim
During your claim we may ask you for some or all of the following:
- Your policy number
- Details of what happened, where it happened and who was involved
- Details of any damage (including photos)
- Details of any emergency services involved or Crime Reference number (where applicable)
- Any supporting documentation you have available
All we need is 3 things and we will pay your claim the same day you provide us with an estimate or invoice:
- Your details- Name, policy number, vehicle details
- Incident details- Who was involved, what happened, any injuries and who was involved
- Estimate or invoice for your repairs, below £2,500
This applies for all Fault, Non-Fault and Accidental Damage claims, and excludes claims for Total Loss, Fire and Theft.
What to expect when you make a claim
Making a claim can sometimes seem stressful, especially if you’ve not had to claim before. Our short video will walk you through your motor claim, showing how we’re here to help every step of the way.