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Terms & conditions
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If you do not have your policy number or claim number, to help us route your enquiry, please provide your name, date of birth and postcode. We will share your data with our customer services teams to trace the area which can deal with your enquiry. If you would prefer not to provide this information, please give us a call.
We will share your data with our customer services teams to trace the area which can deal with your enquiry. If you would prefer not to provide this information, please give us a call.
In some circumstances, we may need to ring you so we suggest filling out your phone number for a quicker response about your issue.
We will only use this address to respond to your query. We will never share it with third parties or send you unwanted marketing emails.
e.g. you may have a physical or mental health condition which means it would be beneficial if we communicated with you in a different format such as large print. Please also let us know if someone helps you manage your affairs.
If you have any supporting documents, please send them to us via following email address newcomplaints@uk.zurich.com
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