Make a travel insurance claim

If you're ready to make a claim, please open the Zurich travel insurance claim form in the link below and complete your details.

Please be aware that any inaccurate statements or withholding of Information will render your claim void. It may also result in criminal prosecution against you if false and dishonest information is provided.

Once you have emailed or posted your form, a member of our claims team will contact you to arrange your next steps.

Please ensure that you read the following important information here before completing and sending the Zurich travel insurance claim form.

Call us

Zurich Assist : 24 hour worldwide medical & emergency assistance service
UK : 01242 218 999
Abroad : +44 (0)1242 218 999

Claims helpline : Lines are open weekdays 8am-6pm, Saturday 9am-1pm
UK : 0800 953 0569
Abroad : +44 (0)1242 218 921

Legal expenses and advice
UK : 0330 100 7891
Abroad : +44 (0) 117 934 0510

Business travel customer medical & security assistance : For customers who purchased their travel insurance
policy via a broker
UK : 01489 868 888
Abroad : +44(0) 1489 868 888

Advice about the law in England and Wales is available 24 hours, seven days a week. Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday.

Communications may be monitored or recorded to improve our service and for security and regulatory purposes.