Help & support
Manage my Travel insurance
While everyone takes different approaches to travelling, we all want our holidays to be a happy experience. So, whether you visit Tanzania by train, Cannes by car or Paris by plane, it makes good sense to protect each and every journey.
We can cover both your single or annual trips. With 3 levels of cover, you can decide how we can take care of you when you're travelling. You can also make a claim here.
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Personal details
Travel claims from the UK
Zurich Assist
Lines are open:24 hour worldwide medical & emergency assistance service.
Claims helpline
Lines are open:
Weekdays 8am - 6pm
Saturday 9am - 1pm
Legal expenses and advice
Advice about the law in England and Wales is available 24 hours, seven days a week.
Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday.
Travel claims from abroad
Zurich Assist
Lines are open: 24 hour worldwide medical & emergency assistance service
Claims helpline
Lines are open:
Weekdays 8am - 6pm
Saturday 9am - 1pm
Legal expenses and advice
Advice about the law in England and Wales is available 24 hours, seven days a week. Legal advice for other countries (and for actual claims) is available 9am-5pm, Monday to Friday.
Postal address
Zurich Insurance plc
Shurdington Road
Cheltenham
Gloucestershire
GL51 4BF
Business travel customer medical & security assistance
Lines are open: Weekdays 9am - 5.30pm
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View my policy documents
Travel insurance claims booklet
Travel insurance full policy wording