Coronavirus - help and support
We know this is an unsettling time and we are closely monitoring the Coronavirus 2019-nCOV outbreak. We are also experiencing a high level of calls into our contact centres and it may take longer than usual to speak to us. In the meantime, we’ve created some online support and answers to frequently asked questions which may help – just use one of the signposts below. We will continue to update this website with information as it develops. During this time we are still able to accept incoming post, although there may be some delays to services.
You can find out more general information about our approach to Coronavirus (Covid-19) here.
Here for our customers: at Zurich we are privileged to have served our customers and communities in the UK for over a hundred years. We are committed to playing our part by supporting those who need us. Find out more about the three simple principles we are committing to at this time.
For individual customers
Guidance and tips for customers and businesses
We are here to help our customers and businesses in this difficult time. We have created a number of guides to help you manage risk during the Coronovirus outbreak. These can be accessed in the links below.