Rehabilitation services – employer information
Timely, expert rehabilitation support for your people
With our Group Income Protection integrated claims and rehabilitation model, one call to a dedicated claims case manager is all it takes to access timely rehabilitation support for your employees struggling in work (presenteeism) or absent from work due to a serious illness or injury. We're here to help them get back on track, quickly and safely.
How can rehabilitation help my business?
Our rehabilitation team are here to help you. The earlier we're engaged, the quicker we can help put strategies in place to support you and your employees. We can help those absent return to work when the time is right, and perhaps even prevent absences from occurring in the first place.
Working with our rehabilitation team can help to keep employees in work and help to avoid prolonged absences. This helps you to support your employees and manage your costs associated with absence.
Rehabilitation services – key features
Our rehabilitation services are delivered by our in-house team of medically-qualified, experienced rehabilitation specialists. They include general nurses with comprehensive medical specialties, mental health nurses and physiotherapists. All our specialists have extended scope training to deliver optimal support for changing workplace and absence issues.
- Our fully-qualified, registered mental health nurses have experience in stress management, change management, managing difficult conversations, managing conflict, resilience and mediation.
- Our Rehab Access Clinic offers HR personnel exclusive direct access to our medically-qualified rehabilitation consultants, for any queries relating to employee health and wellbeing. Our clinic also provides tailored guidance and support, including about when to engage occupational health services.
- Our team offers presenteeism support and early intervention services where we work with individuals to help them return to good health and, where possible, prevent an absence from occurring – see our early intervention and claim notification guide.
- We offer return to work planning, including facilitating discussions and providing guidance regarding reasonable adjustments to an employee's hours, duties, or workplace - see our return to work guide.
- We also support employers as they manage employee absences, plus we focus on relapse prevention.
- Zurich Cancer Support service ensures anyone affected by cancer receives tailored support and guidance from our experienced nurses, so they can focus on their treatment and recovery.
In addition to these services, we also offer free online workshops for HR and people managers so they're better prepared to support their people. We share insights and practical tips on a wide range of topics, including relevant rehabilitation topics such as: 'Managing sickness absence'; 'When to engage occupational health'; 'Supporting female health conditions in the workplace'; and 'Managing back pain at work'. Download our online workshops calendar for people managers.
We also offer workshops for employees. We provide insights into important health and wellbeing topics, such as 'The menopause', 'Managing back pain' and 'Living with diabetes'. Download our online workshops calendar for employees.
Free Mental Health First Aid (MHFA) training - boost your workplace mental health strategies by joining one of our MHFA training courses, accredited by Mental Health First Aid England. Download our calendar to find out more:
Rehabilitation support pathways
Our pathways ensure support for your employees is tailored to address particular health needs.
Find out more about our specialist rehabilitation team
The following short film explains more about how our rehabilitation team can help.
How do our rehabilitation team work with you?
The following short film explains how we engage with you and what's involved.
Find out more about our rehabilitation services
If you want to find out more about any of our rehabilitation services and how the process works, you can download our rehabilitation services guide, or for a more detailed look at our rehabilitation services, you can watch the following webinar with Paula and Vanessa from our rehabilitation team.
Rehabilitation case studies
Explore our case studies to see how our rehabilitation specialists have helped employees during their illness and return to work.
