Help and support

We offer a range of insight and support for our charity customers to help you understand some of the complexities of charity insurance and risk management.

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Risk management

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Charity website links

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Frequently asked questions

Helpful guides and policy documents

Insurance can be a difficult topic to get to grips with; we’ve created an easy-to-follow guide to help make the subject easier to understand.

New customers

If you have a live policy with us, please access your documents via your online account to ensure you view the specific policy wording that is relevant to your cover. If you are buying a new policy from us, we will automatically send you your documents. Any new customers will receive the following policy documents:

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Zurich Community Trust supporting charities

Our charitable arm in the UK, the Zurich Community Trust, supports hundreds of charities every year.