Zurich Municipal and Convo
Our partnership with Convo
We have partnered with Convo, formerly known as SignLive, a British Sign Language (BSL) online video interpreting service. Convo allows Deaf people to communicate with anyone, anywhere and at any time by connecting them with a qualified BSL interpreter. And it's free to Zurich customers.
Learn more in this short video about how Zurich and Convo are working together
Zurich Insurance has partnered with Convo in the UK to unlock conversations with you using real time British Sign Language (BSL) interpreting services. How? Call them through the Community Directory on the Convo Now app, and its funded by them, so no cost to you.
If you would like a callback from us, please provide your unique number to us. This can be found on the homepage with Convo Now.
New to Convo Now? Download the app from your device's app store and complete a quick one-time registration then make your call using the Community Directory in seconds!
Alternatively you can visit go.convo.io/uk to complete a quick one-time registration and access the Community Directory using your web browser.
With Zurich Insurance and Convo, access is always in your hands.
If you are a BSL user, you can use Convo to connect to an online professional interpreter. To use this service simply download the app and tell them you are calling Zurich Insurance. You can do this from your own device.
The first time you use Convo you will need to register as a one-off. This will give you good video quality and also means that your calls are secure. You’ll be able to connect with Zurich Insurance quickly via Convo’s Community Directory, clearly highlighted with our logo.
This service is available Monday to Friday from 8:30am to 5:30pm.
Help and support
For any Convo technical issues, please contact us: