Zurich for brokers - make a claim

If you need to make a business insurance claim on behalf of your clients, you’re in the right place.

Insurance claims

Motor claims

Motor claims can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.

Property claims

Property claims, including theft of tools and plants, can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.

Liability claims

Liability claims can be made online, over the phone or by emailing us. Find out how to make a claim or access further guidance about the claims process.

Accident, health and travel claims

Accident, health and travel claims can be made online or over the phone. Find out how to make a claim or access further guidance about the claims process.

Financial lines claims

Financial lines claims can be made by writing to us by post or by email. Find out how to make a claim.

Marine claims

Marine cargo claims can be made online. Find out how to make a claim.

Zurich Private Clients claims

Home and motor claims for Zurich Private Clients can be made online, over the phone or by email. Find out how to make a claim or access further guidance about the claims process.

Claims defensibility for businesses

We have a claims defensibility guide that will help put your clients in the best position to defend their claims. Key areas in the guide include:

  • Importance of risk management
  • Accident investigation and documentation
  • Fraud prevention

We’ve also created a claims defensibility hub that will help your clients manage their risks. The hub at the moment covers the following topics:

  • Employers’ liability
  • Motor

Business insurance claims commitment

Our promise to make your clients’ claims experience collaborative, personal, clear and effortless.

Claims commitment

Not the type of insurance claim you were looking for?

Charity claims

If a not-for-profit organisation needs to make a claim due to illness, injury, or another issue, everything needed to get started can be found here.

Corporate Risk claims

When unexpected events affect a business or its employees, our claims team is ready to help the organisation respond quickly and confidently.

Engineering claims

Our Engineering claims team combines technical knowledge with industry experience to support organisations when equipment or machinery issues arise.

Personal insurance claims

Get clear, step-by-step guidance on making a personal insurance claim, including the information needed and how to submit it.

Public sector claims

From schools to local councils, our team has extensive experience helping public and voluntary sector organisations manage claims with confidence.