Zurich Corporate Risk for Mercer
Contents
- Top news
- What can you expect from Zurich
- Mercer enhanced terms
- Environment, Social and Governance (ESG)
- Group Life - Reasons why
- Group Income Protection - Reasons why
- Group Critical Illness - Reasons why
- Zurich online workshop calendars
- Meet the team
- Make a claim
- Document library
- Operations updates
- Zurich Community Trust (ZCT)
- Get a quote
Top news
1. A new health and wellbeing app to support your clients
Zurich are delighted to announce the launch of our new app: Zurich Plus, powered by Onsi. Zurich Plus enables your clients’ employees to access all their available Zurich support services in one place.
The benefits of Zurich Plus, powered by Onsi
- Clear visibility of available services and support in one place
- Access to all services via the app
- Mobile or desktop access, anywhere, 24/7
- Notifications to inform users of relevant information and new services
- Enhanced communication support - the centralised access gateway makes promoting our wide range of services simpler and can help to support existing health and wellbeing strategies. Enhanced communication means employees are better-informed and more likely to proactively engage with the service
- Employee engagement - the more engaged employees are, the more likely they are to manage their health and wellbeing, helping to create a positive, healthy workforce
- Boosts productivity - a healthy workforce is a productive workforce.
If you'd like to find out more about how Zurich Plus can help support your clients, please speak to your usual Zurich contact.
2. Zurich launches new Precision CancerCare and Second Medical Opinion+ service
Zurich have announced the introduction of their new Precision CancerCare and Second Medical Opinion+ service, provided by Further, for their new and reviewing customers1.
The Precision CancerCare service provides access, for those with a cancer that meets the eligibility criteria, to advanced genetic testing, using the latest tumour profiling technology and expert medical panels.
The Second Medical Opinion+ service offers access to an independent evaluation of a diagnosis, treatment plan, or medical condition from a qualified medical professional, other than an individual’s primary doctor.
3. Zurich launches Reframe Cancer Support service for Group Critical Illness customers and their employees
We’re proud to announce the launch of the Reframe Cancer Support and Information Hub Service for Group Critical Illness customers, and their employees, which will work alongside our in-house Critical Illness Support Service.
Essential support at a difficult time
This Reframe Cancer Support Service is here to support those that have received a new cancer diagnosis and to make sure that they have a dedicated expert to help them access the right information, the right specialists and the right support at a time when it’s needed most.
Group Critical Illness customers will also have access to Reframe’s Information Hub, which helps to increase awareness of symptoms to encourage earlier detection of cancer and can help to identify cancer risks and promote healthy lifestyle choices. The Information Hub is available to insured members, regardless of whether they have cancer or not.
This new service can help to boost existing cancer support strategies and provide valuable resources for those dealing with a cancer diagnosis.
If you’d like to find out more, please speak to your usual Zurich contact.
What can you expect from Zurich Corporate Risk?
- A sensitive, efficient and no-fuss service
- An insurer that cares about its customers and the planet
- A fast, paperless claims service
- A 48-hour turnaround on all claims activity
- A dedicated claims manager – a single point of contact from submission to resolution for Group Income Protection claims
- Award-winning and valuable rehabilitation services that can help employees get back to work quickly and safely
- Access to third party added value services including Virtual GP service, Employee Assistance Programme and Crisis24 Assistance service
- A dedicated implementation manager to support flexible benefits customers
Mercer enhanced terms for Group Life and Group Income Protection
- Scheme tolerance threshold increased to 50% from 25% during the rate guarantee period and 25% from 15% between quotation and “on risk” data
- Group Life: AAL of £1.5m for 20 to 100 lives and £2m for more than 101 lives
- Group Income Protection: AAL of £150K for 20 to 100 lives and £180k for more than 101 lives. Higher AALs available for limited payment term
- Waiving of non-annual payment frequency loadings
- 3 months redundancy cover included with no scheme loading applied. This needs to be requested at quote stage
- Medical Underwriting decisions and loadings will be waived up to the quoted AAL with the exception of members who have been declined, postponed and/or excluded
- Multi-product (Group Risk) discount of 2% applied to second placed or cheapest premium product
Environmental, Social and Governance (ESG)
Environmental sustainability and ESG topics remain a key focus for Zurich. As part of our continued efforts to reduce our environmental footprint and help mitigate climate change, we're proud to be partnering with Trees for the Future to support their restoration projects in Africa.
We’ll be funding these projects, on behalf of our customers, which will plant trees, create valuable organic produce, restore degraded land and reduce CO2 emissions.
It's our way of saying 'thank you' for choosing Zurich!
Group Life - Reasons why
Added value services:
- Bereavement and Probate Service
- Virtual GP service
- Second Medical Opinion service
- Precision CancerCare
- Free online workshops exclusively for HR and people managers and employees
- Access to wellbeing support via the Wisdom app
- Aim to action claims within 48 hours of receipt
- Use of eSignatures to obtain consents – digitally and quickly
- Crisis24 Horizon – Online and mobile worldwide health and security information service
- Podplan Eldercare support providing support and information for those caring for an elderly relative
- Raise the alarm – suicide prevention support toolkit
Group Income Protection - Reasons why
Added value services:
- No claims forms to complete – just a phone call
- Rehab Access Clinic – direct contact with a rehab consultant
- Virtual GP service
- Second Medical Opinion service
- Precision CancerCare
- Free online rehabilitation workshops exclusively for HR personnel and people managers
- Employee Assistance Programme (EAP)
- Mental Health First Aid (MHFA) training courses
- Access to support via the Wisdom and Thrive Mental Wellbeing apps
- A dedicated case manager
- Aim to action a claim within 48 hours of receipt
- Use of eSignatures to obtain consents – digitally and quickly
- Crisis24 Horizon – Online and mobile worldwide health and security information service
- Podplan Eldercare support providing support and information for those caring for an elderly relative
- Raise the alarm – suicide prevention support toolkit
- Bespoke Cancer Support Service
Group Critical Illness - Reasons why
Added value services:
- Ask ahead support team to answer any questions before making a claim
- Critical illness Support Service from our clinical team providing practical and emotional support and guidance for up to two years
- Reframe's Cancer Support Service and Information Hub
- Virtual GP service
- Second Medical Opinion service
- Precision CancerCare
- Free online workshops exclusively for HR personnel and people managers
- Employee Assistance Programme (EAP)
- Access to support via the Wisdom app
- A dedicated case manager
- Call or email to start the claims process
- Aim to action a claim within 48 hours of receipt
- Use of eSignatures to obtain consents – digitally and quickly
- Crisis24 Horizon – Online and mobile worldwide health and security information service
- Raise the alarm – suicide prevention support toolkit
Zurich online workshop calendars
Zurich’s free online workshops cover topics exclusively for HR and people managers as well as targeted workshops for employees too.
- 2025 Online workshop calendar for Group Life - HR and People Managers
- 2025 Online workshop calendar for Group Life - Employees
- 2025 Online workshop calendar for Group Critical Illness - HR and People Managers
- 2025 Online workshop calendar for Group Critical Illness - Employees
- 2025 Online workshop calendar for Group Income Protection - HR and People Managers
- 2025 Online workshop calendar for Group Income Protection - Employees
Document library
- Additional value services guide for Brokers (147.4 KB/PDF)
- Registered proposal form (1.5 MB/PDF)
- Excepted proposal form (1.5 MB/PDF)
- GIP proposal form (1.4 MB/PDF)
- Registered GL T&Cs (245.0 KB/PDF)
- Excepted GL T&Cs (285.8 KB/PDF)
- Group Income Protection T&Cs (262.0 KB/PDF)
- Group Critical Illness cover T&Cs (2.3 MB/PDF)
- Authorised signatures form – GIP (51.4 KB/PDF)
- Authorised signatures form – GL (49.9 KB/PDF)
- Health & Activities form (862.6 KB/PDF)
- Preferred Provider Panel Terms from Zurich (1.1 MB/PDF)
If you can't find what you are looking for you can find more information in the document library which contains policy guides, terms and conditions, rehabilitation support materials and other useful resources.
Zurich Community Trust (ZCT)
Through an inspiring range of grant-making, fundraising and volunteering programmes within the UK, ZCT has one aim – helping to build a more inclusive and resilient society.
The quickest way to get a quote is through our new online portal, the Zurich Access Portal.
For larger schemes (250+ employees), call your dedicated Zurich contact on 0800 141 2002 or email zcrquotes@uk.zurich.com