Stay connected
Our new partnership with Reframe
Reframe’s Cancer Support Service and Information Hub is now available to our Group Critical Illness customers and their employees, working alongside our own in-house Critical Illness Support Service. This new service is here to support those that have received a new cancer diagnosis and to make sure that they have a dedicated expert to help them access the right information, the right specialists and the right support at a time when it's needed most.
Ask-ahead service
Our in-house service is designed to help Group Critical Illness customers and their employees, with any questions they may have relating to the conditions covered in a policy, and the likelihood of a claim being paid, either before a claim is submitted or at point of election or change in benefit. The team can also help with employee queries relating to what levels of cover have been agreed with their employer. This service has been designed to ensure that employees can make informed choices and better understand their options.
MHFA courses for 2025
Our popular Mental Health First Aid courses for our Group Income Protection customers are back. This year we are offering the 2-day MHFA course, where attendees qualify as Mental Health First Aiders plus the half-day Refresher course to enable MHFAiders to retain their accreditation. To qualify for the Refresher course attendees must already have qualified as a Mental Health First Aider, hold a Mental Health qualification at level 3 or above, or BTEC or National Diploma in Mental Health.
Health Assured launches ‘Wisdom talks’
‘Wisdom talks’ is a new podcast series from Health Assured only available via the Wisdom app. The podcasts share insights on motivation, positivity and personal wellbeing to help listeners thrive at work and beyond. Watch this promo video now and start your journey towards becoming more motivated, balanced and successful.
Making ‘time to talk’
‘Time to talk day gave us an opportunity to remind our customers about the range of Mental Health support available to them and their employees. Here's an overview of support we provide:
- EAP from Health Assured
- Health Assured's Wisdom app
- Raise the alarm - suicide prevention toolkit
- Thrive Mental Wellbeing app
- Our Rehab Access Clinic for Group Income Protection customers
Magic Breakfast tNPS survey
We're excited to announce the UK wide rollout of our Magic Breakfast tNPS initiative. For every tNPS survey returned, we’ll donate a Magic Breakfast to a child at risk of mourning hunger across England and Scotland. This initiative supports our commitment to gather valuable feedback from customers, members and brokers while also making a positive impact in the community helping ensure no child is too hungry to learn.
Upcoming workshops and webinar
We’re pleased to offer your clients, and their employees valuable insight and guidance through our comprehensive workshops, webinars and courses. These sessions cover a wide range of health and wellbeing topics for HR and people managers, as well as employees and are hosted by our in-house team of consultants as well as specialists from our additional support service providers.
Zurich Corporate Risk awards
Corporate Adviser award
Winner of the Best Group Risk Provider award 2022, 2023 and 2024.
Workplace Savings & Benefits Awards
Winner of the Group Risk Provider of the Year award 2023 and 2024, plus winner of the Wellbeing Initiative of the Year award for our Raise the alarm – suicide prevention support toolkit.
Cover Customer Care Awards
Winner of the Best Mental Health Support Service award in 2022, 2023, and 2024, plus the Outstanding Case Study Success award in 2022 and 2024.
Cover Excellence Awards
Winner of the Outstanding Group Protection Provider award 2023.