young woman thinking while sitting in circle during group therapy session

Additional support services

At Zurich we don’t just cover, we’re here from setbacks to comebacks.

Did you know our Group Income Protection customers have access to a wide range of additional support services? Whether they need help with managing stress, dealing with illness, or navigating workplace challenges, our services are designed to support your clients and their employees every step of the way.

Here are some of the ways we can help turn a setback into a comeback.

Employee Assistance Programme

Balancing the pressures of work and home life, whether it’s emotional, physical or financial – can be tough. Our Employee Assistance Programme offers access to a comprehensive range of online cognitive behavioural therapy, and structured counselling sessions from counsellors with lived experience plus access to a 24/7 confidential helpline support.

Virtual GP service

We understand that it can sometimes take time see a GP, which can cause concern and have a negative impact on our ability to work. Our Virtual GP service offers unlimited access to practising NHS GPs at a convenient time, providing expert support without the need to take time off work for appointments.

Mental wellbeing app

Managing the day-to-day stresses of life can be challenging. Our customers and their employees have access to digital mental health support service that can help build resilience and develop coping strategies. The app can help detect, prevent and manage stress, and pre-screen for mental health problems such as anxiety and depression, using NHS-approved assessments.

Second Medical Opinion

Receiving a medical diagnosis can often be a worrying time. Our Second Medical Opinion service provides timely access to a wide range of specialists who can undertake a case review and help provide peace of mind or additional support. In addition, our Precision CancerCare service, which is being introduced on a phased basis, offers access to the latest tumour profiling technology.

Precision CancerCare

A cancer diagnosis can turn the world upside down. Our Precision CancerCare service offers your clients, and their employees support and access to customised treatment plans, using the latest tumour profiling technology. Customised treatment plans specific to the tumour’s molecular profile, can potentially improve outcomes, significantly reduce negative side effects of treatment and help to improve their overall quality of life.

Eldercare support

Caring responsibilities are increasingly being acknowledged as a workplace challenge, because many employees now have an eldercare responsibility in addition to their day job. Our Eldercare support service can help to reduce this pressure by providing support and information for those caring for an elderly relative and for those who don't currently have caring responsibilities but would like to be informed and prepared for the future.

Want to know more?

If you’d like to find out more, please visit speak to your usual Zurich contact.