About Zurich Municipal
Insuring public and voluntary sector organisations large and small since 1993.
Supporting people and communities across the UK
At Zurich Municipal, our goal is to protect the services that keep our communities strong. We offer insurance solutions dedicated to local councils, schools, and public sector organisations across the UK.
Who we are
Since 1993, Zurich Municipal has been providing insurance solutions for the public and voluntary sectors. We understand the unique challenges faced by public sector organisations, schools, charities, and housing providers. We're here to help you manage and reduce those risks.
Our mission
Our mission is to be a trusted partner for the public sector and community organisations. We aim to provide peace of mind through our reliable insurance products and expert risk management services. We believe in building strong, direct relationships with our customers, ensuring we understand your needs and can provide the best possible support.
Our history
For over three decades, Zurich Municipal has been a cornerstone in the Public Sector insurance industry, supporting organisations of all sizes across the UK. From large local authorities to small community groups, we've worked tirelessly to provide tailored solutions that meet your specific needs.
Our approach
Our approach is about more than just insurance. Our in-house experts across the country provide risk guidance, resources, and services to prevent problems before they occur. Our dedicated teams include Claims Relationship Managers, Inspectors, Major Loss Team, Risk Consultants, Engineers, PR experts and Underwriters.
Learn more about working with Zurich Municipal
Watch these short videos to hear from Zurich Municipal staff about what makes working here so special. Hear about examples of how we feel we can make a positive impact on our customers.
You can also find out more about what is on offer in our brochure:
Get to know our market leaders
Discover fresh perspectives on the future of the public sector, with short videos from our leaders on emerging trends, evolving challenges and new opportunities. Explore how we can navigate change together, build resilience and create better outcomes for communities across local government, education, housing and beyond.
Why choose us?
Choosing Zurich Municipal means choosing a partner who understands the unique needs of the public and voluntary sectors. We are committed to providing excellent service, competitive pricing, and comprehensive coverage. Our team is always here to support you, ensuring you have the peace of mind to focus on what you do best.
I’ve never met a group of people who are more passionate about customers; it runs through the veins of everyone here. So, protecting that is really important. For me, it’s about making sure we’re listening carefully to what our customers need from us.
More than insurance
Customer wellbeing
We are here to offer help and support. Learn how to access Zurich Support Services, a range of options that includes six sessions of counselling.
If you have any communication needs see accessibility and how to access Convo for our hearing impaired customers.
Zurich Community Trust supporting charities
Our charitable arm in the UK, the Zurich Community Trust, supports hundreds of charities every year.
Innovation in Diversity & Inclusion awards
Our 2024 Innovation in D&I awards, in collaboration with the Z Zurich Foundation, received over 300 submissions. The winners were Spark Inside (Black Hero’s Journey programme), The Birth Partner Project and YOPEY Befrienders.
The Zurich Municipal hub
If you are an existing customer, the Zurich Municipal hub is where you can check on the status of any claims you’ve made, see your policy documents, find out contact details and more.
About the Zurich Insurance Group
We're part of the Zurich Insurance Group, headquartered in Zurich, Switzerland. Find out more about what Zurich does in the UK and globally, including information about its history, locations and legal entities.