Social housing insurance
Why choose social housing insurance with Zurich Municipal?
Sustain their security. At Zurich, we help you protect communities.
Our insurance supports your residents in ways you might not think. From creating safe, secure homes with the support of proactive flood prevention alerts, to protecting the physical and mental health of your team through access our nurses, counsellors and therapists. So you can protect their future in more ways than one.
There for you when you need us
Our team of social housing insurance experts will see your claim through from start to finish, helping to minimise disruption to your organisation and tenants.
Rehabilitation support for your employees
Our dedicated, medically qualified team offer expert rehabilitation case management both pre- and post-claim, to meet the needs of our customers who have employers’ liability insurance. Our rehabilitation service can help employees access appropriate and timely support, so they can return to work sooner, thus reducing the cost of injuries and accidents at work.
Tailored support for your social housing association
We value long-term relationships with our customers. We’ll work with you to understand your priorities and provide insurance and risk management support that meets the specific needs of your social housing association. We constantly review our cover as new risks emerge and you can pick and choose the cover you require.
Scenario planning and crisis containment
We understand that reputational damage following a major loss can have a significant impact on revenue. For claims above £50,000, we can offer customers access to our expert media team, to help manage and limit the reputational impact.
Zurich Municipal’s social housing sector expertise
We work closely with organisations including ALARM and the National Housing Federation to provide expert risk management guidance, and thought leadership and insurance solutions for the social housing sector.
We also regularly deliver expert advice at industry and government events to promote and support the interests of our customers.
Get in touch about social housing insurance
- 0800 232 1901
We may record or monitor calls to improve our service.
Social housing tender documents
You might be asked to complete a proposal form with regard to certain risks (e.g. Fidelity Guarantee). You can find the proposal forms you need below.
If you’d like help preparing a tender, please contact your Account Manager who will review your current insurance arrangements, discuss your changing risk profile, help develop or validate an insurance programme specification.
Our product approval process
Download the guide to find out more about our product approval process.
Our insurance product provides a complete package of covers which meets the demands and needs of housing association customers, who are able to select the covers and limits to meet their own specific requirements.
The target market is housing associations and social housing providers who are registered in England, Scotland, Wales, Isle of Man, and the Channel Islands.
This product is distributed direct to customers.
The outcome of the Fair Value Assessment (FVA) conducted on 2nd August 2024 in accordance with Zurich’s published FVA methodology confirms that the product provides fair value.