Group Critical illness - employee information
Being diagnosed with a critical illness can be frightening, and it can lead to all sorts of questions and concerns about the future.
If your employer has a Zurich Group Critical Illness policy, and you’ve been diagnosed with one of the critical illness conditions or undergo surgical procedure covered by the policy, then you’ll receive a lump sum payment which can help reduce your money worries.
Your children are also covered under the policy, and your employer may offer cover for your spouse or partner too.
Speak to your employer or HR team for more information.
Additional support services and wellbeing hub
If you are covered by your employer's Group Critical Illness policy, you have access to a range of additional support services. These services are designed to help you look after your health and wellbeing, as well as your safety and security.
Virtual GP
With our 24/7 Virtual GP service (ZGP24) provided by HealthHero, you and your loved ones can get advice, reassurance and (where appropriate) diagnosis from an experienced GP whenever it’s needed.
Second Medical Opinion
A Second Medical Opinion service offers access to a medical specialist for peace of mind about a diagnosis. You can ask questions about proposed treatment or about a condition or discuss if alternative treatment options are available.
Critical Illness Support service
Following a Group Critical Illness claim, you can access practical and emotional telephone-based support from our in-house clinical team, for up to two years.
Cancer Support from Reframe
Those who have received a new cancer diagnosis can access support from a team of dedicated experts when they need it most. The service also includes the Information Hub, with information about cancer symptoms and how to make positive, healthy lifestyle choices.
Employee Assistance Programme
Our Employee Assistance Programme provided by Health Assured, gives you access to structured counselling support, as well as expert confidential advice, practical support and compassionate guidance 24/7.
Precision CancerCare
Our Precision CancerCare service, provided by Further, offers fast access to a customised treatment plan based on the specific type and cause of cancer, using the latest tumour profiling technology.
Worldwide health and security information
Crisis24 Horizon is a mobile and online service helping to keep employees safe at home and abroad. It provides up-to-the-minute health and security information on 200 destinations worldwide.
Suicide prevention support
Our ‘Raise the alarm’ suicide prevention support toolkit can help anyone prepare for a situation where they might be faced with someone reporting active suicidal thoughts. This includes a responder checklist for anyone dealing with an immediate threat of suicide.
Online health and wellbeing workshops
You have access to a calendar of workshops covering a wide range of health and wellbeing topics, as well as overviews about our additional support services, such as the Employee Assistance Programme and Virtual GP.