Ask Ahead service - employee information

Our experienced team is here to help

Whether you're thinking about electing cover under your employer's policy for the first time, changing your existing election, or if you're considering making a claim, our experienced team is ready to answer your questions and support you every step of the way.

We can help with questions about pre-existing or related conditions and how it might effect a claim. We can confirm which conditions are covered, or provide more information about the cover available through your employer's policy.

With Ask Ahead you can get clear answers up front.

Ask ahead - key features

  • Speak to a critical illness claims expert
  • Get information to help you make an informed choice
  • Discuss a potential claim
  • See if a pre-existing condition or a relation condition could affect a claim
  • Discuss the conditions covered, either before a claim is submitted or at point of election or change in benefit

Accessing the service

Call us on:

Or email us at: