Supporting your swift return to everyday life

Recovering from a workplace incident can be challenging, and you may have concerns about the process. Discover how Zurich Rehabilitation Services can expedite your recovery and help you return to your normal life as swiftly as possible.

Assessments over the phone

Receive an immediate telephone or video assessment to develop a proactive rehabilitation plan.

Digital consent

Digital e-signatures eliminate the need for paper forms for rehabilitation assessments, making it easier and quicker to access treatment.

Clinical expertise

Our Rehabilitation Team is dedicated to a holistic approach, ensuring each case is treated individually to achieve the best possible outcome.

Diagnostic investigations & tests

From x-rays to MRI scans, ultrasound to CT scans, once a recommendation has been made for diagnostic imaging, we can arrange for a suitably qualified clinician and a convenient location, either near your home or workplace.

Consultations & surgery

Where the NHS is unable to provide you with a timely appointment or there are significant delays, we can expedite these appointments on a private basis for acute conditions that fit within our rehabilitation proposition. Where applicable the Zurich Rehabilitation Team will cover the cost of these appointments and surgery.

Return to Work (RTW) Planning

If your injury restricts you, we can assist by facilitating discussions and providing advice on making fair adjustments to your hours, tasks, or work location. We aim to collaborate with your manager, HR, and any Occupational Health Teams to make these adjustments happen.

Interpretation services

If English isn't your first language, we select interpreters who are experts in medical topics to ensure they are fully equipped to assist you. We are committed to delivering top-notch interpreting and translation services promptly and consistently, no matter the language, to support you.

Mental health support

We provide comprehensive mental health services. Our offerings include a range of talking therapies, Cognitive Behavioural Therapy (CBT), and Eye Movement Desensitisation and Reprocessing (EMDR) to address psychological trauma. We also extend our support to encompass broader issues that may impact your mental well-being, such as bereavement, financial difficulties, and relationship challenges.

Physiotherapy

We have an extensive network of physiotherapists, managing 95% of patients within a five-mile radius of their home or work address. We offer a combination of face-to-face and digital health services, including virtual consultation capabilities, providing you with greater choice in how you access physiotherapy.

Musculoskeletal Injuries

We offer comprehensive support through a combination of expert advice and education, self-managed exercise programs, physiotherapy-supported exercise programs, and the latest in digital physical therapy.

Hand therapy

Our registered Hand Therapists, accredited by the British Association of Hand Therapists (BAHT), are experts in assessing and treating hand and upper limb conditions. They aim to improve independence, enhance range of movement, address sensory disruptions, alleviate pain and inflammation, and manage scarring.

Our Hand Therapists specialise in the following areas:

  • Hand and upper limb trauma injuries
  • Amputations
  • Pain management
  • Burns and scar management
  • Tendonitis
  • Rehabilitation following joint replacements

Zurich Support Services (ZSS)

It’s a free and private health and wellbeing service. You can get impartial help and support with a wide range of issues. ZSS goes beyond just counselling. We understand that issues at home can affect your work, and vice versa. Our aim is to help you find a good balance between your work and personal life. Here’s the kind of support you can get:

  • Legal help
  • Financial services
  • Dealing with emotional issues
  • Coping with the loss of a loved one
  • Work-related concerns
  • Relationship issues
  • Everyday living
  • Mental health

SWORD Health

Relieve pain from the comfort of your home with our digital physiotherapy solution for back, joint, and muscle pain. You'll receive access to a certified medical device, and a dedicated physiotherapist will create a personalised programme for you, available 24/7. The physiotherapist will continuously tailor your programme and provide ongoing support. You'll also gain access to a library of information tailored specifically for you, offering insights and tips to effectively manage your condition.