Contact us


We know this is an unsettling time for many businesses. If you have questions about our response or are looking for help and support on Coronavirus, please take a look at our Coronavirus FAQs for Brokers.


Zurich Online

To get a quote for a Zurich SME e-trade policy, login to Zurich Online


Zurich regional offices

If you'd like to speak to your account contact, you can get in touch through their regional office


Zurich Online is our new trading platform for SME business which replaces ZTrade. Ztrade is now closed for new business, but if you would like to make changes to an existing policy, you can login to Ztrade here.

You can contact the Zurich SME team via Live Chat (when logged into Zurich Online or Acturis) or by emailing your enquiry to

Alternatively, if you are looking for more information, please get in touch with your usual Account contact in our Regional Teams or see the useful contacts below.

Useful contacts

If you'd like to speak to one of the Zurich team, please get in touch with us on one of the numbers below

Underwriting queries

Underwriting team - Home and Motor

0800 026 1771

Underwriting team - Zurich Private Clients

Please speak to your account executive or dedicated underwriter. Alternatively you can contact us using the details below:

New business

Email us:

Call us: 0800 302 9080

Underwriting Team - SME package and speciality products (Excluding Excess of Loss)

Call us: 0800 026 1814

Underwriting team - Commercial Combined, Fleet (less than 20 vehicles) & Excess of Loss Products

Call us: 0800 028 1774

Navigators & General

Please speak to your account executive or call us on one of the following numbers:

Commercial marine:

01273 863 460


New Business 01273 863 420

Servicing 01273 863 430

Alternatively you can email us:

Business development opportunities and account consolidation

To discuss further business development opportunities or account consolidation please contact our Development Manager:

Charles Knight

07875 398597