Your case manager will handle all aspects of your rehabilitation.

You'll receive a telephone or video assessment during business hours so we can develop a proactive rehabilitation plan.

You can provide your consent to the rehabilitation plan digitally, making it easier and quicker for you to access treatment.

We’ll treat you as an individual. Our rehabilitation team is dedicated to achieving the best possible outcome for every person who uses the service.

If you need diagnostic imaging, we can arrange for you to be seen by a qualified clinician at a location convenient to you.

We may be able to provide access to private care, covering the cost of treatment, where applicable.

We can facilitate discussions with your manager, HR, and occupational health teams about making fair adjustments to your work hours, tasks or location.

If English isn't your first language, we’ll select interpreters who are experts in medical topics to assist you.

We provide comprehensive support, including cognitive behavioural therapy (CBT), eye movement desensitization and reprocessing (EMDR), psychological first aid, and a trauma-focussed helpline.

We offer a combination of face-to-face and digital health services, including virtual consultations, so you'll have more choice about how you access physiotherapy.

We offer comprehensive support through a combination of expert advice and education, self-managed or physiotherapy-supported exercise programs, and the latest in digital physical therapy (see SWORD Health).

Our registered hand therapists, accredited by the British Association of Hand Therapists, are experts in assessing and treating hand and upper limb conditions. 

Zurich Support Services offers access to help and support across a wide range of health and wellbeing issues, from legal and financial services to bereavement and emotional support.

With a digital physiotherapy programme from SWORD Health, you’ll meet with a physiotherapist, who will prescribe a personalised exercise programme you can complete from the comfort of your own home. You’ll be given a medical device to use, which can give you and your therapist real-team feedback during your exercise sessions.