Make a Property insurance claim
Make a claim online
If you want to make a claim online, you can either do it through our online portal or via our chatbot. Both will take about five minutes to complete and require a few incident details, along with some personal information.
Or get in touch using the details below
Call us:
Email us:
Claims guidance
We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next.
Our simple one page guides take you step by step through the process.
- My property has water damage from a burst/leaking pipe, tank or appliance (560.7 KB/pdf)
- My property has been damaged in a fire (558.7 KB/pdf)
- My property has been flooded following bad weather (72.7 KB/pdf)
- My property has impact damage (71.2 KB/pdf)
- My property has been broken into (73.8 KB/pdf)
- My property has been damaged in a wind storm (71.1 KB/pdf)
- My property has cracking/movement (67.7 KB/pdf)