Contact us
Make a claim or contact us about an existing claim
Follow these links to contact our claims team. Making a claim can be stressful and everyone has different communication preferences, so we offer a number of channels – online portal, email, WhatsApp, SMS and direct dial telephone calls.
Once you've told us about your claim, we also offer additional contact options supported by the latest digital technology, which means you can contact us 24/7, 365 days a year. Our aim is to be easy to contact as we work through your claim.
What to expect when you make a claim
Making a claim can sometimes seem stressful, especially if you've not had to claim before. Our short video will walk you through your liability claim, showing how we're here to help every step of the way.
