Office and Surgery for SMEs

eTrade via Zurich Online or Acturis

About our Office and Surgery product for SMEs 

Our Office and Surgery product provides a simple package of core covers that are designed for most small businesses with surgery and clerical trades. Our package provides cover against property damage, loss of revenue, and legal claims.

Cover highlights

  • Property covers are average-free
  • Material damage cover is on an “all-risks” basis, including subsidence
  • £50,000 increased cost of working cover with a 24-month indemnity period, and option to increase this limit or choose a full loss of revenue / income cover, and vary the indemnity period
  • Money cover (£7,500 during business hours with an option to increase to £15,000)
  • £2 million public and products liability limit as standard, with option to increase to £5 million or £10 million
  • Data Protection Act extension with a £1 million limit
  • £10 million employers' liability limit

We also offer a range of optional covers, including specified items all-risks, computer breakdown, legal expenses, terrorism and more.

What types of business do we cover?

Our product is suitable for a wide variety of clerical and surgery trades, and we are happy to cover multiple premises.

Premises must be self-contained and of standard construction, and the maximum sum insured for any single premises is £10 million (property and business interruption).

Get a quote  

You can get a quote via Zurich Online or Acturis. We’ve been given a five-star rating for both in the Insurance Times eTrading Star Ratings report.

If you don't have an account and would like to trade with us:

If you have an account with us already, just log in to get a quote.

Why choose our Office and Surgery product? 

A claims service your clients can depend on

Our dedicated, knowledgeable and empathetic claims handlers are on hand to help.

  • We aim to settle straightforward property claims of under £3,000 within 24 hours
  • We’ll put in place measures to minimise the risk of damage caused by future flooding following flood claims
  • Your clients will have access to Zurich Support Services, a free and confidential health and wellbeing service, offering support ranging from counselling to debt management. Access to Zurich Support Services is not part of an insurance contract with Zurich, and we reserve the right to withdraw access at any time without notice

We make things easier

No matter how you get in touch, live chat, phone, or email, you’ll always speak to one of our expert SME underwriters. Not a bot.

We provide a range of additional services at no extra cost, including:

  • Zurich Risk Advisor
  • A risk management advice line
  • Commercial legal assistance provided by ARAG (including legal, tax and business advice)
  • An online law guide and document-drafting, provided by ARAG

Make a claim

Property and liability claims can be made online or over the phone. Find out more about the process for each claim type.

Property claims

You can make a property claim online via our claims portal, or give us a call.

Liability claims

Read our liability claims guidance or find out how to submit a liability claim.

Injury rehabilitation

Our injury rehabilitation service helps employees return to work quickly and safely, through a combination of traditional insurance, risk management, and injury management. Find out more about the support we offer, and access tools, guides and other resources.

Injury rehabilitation

Zurich Resilience Solutions

With a dedicated team of risk management specialists, Zurich Resilience Solutions can provide organisations large and small with practical tools, expert advice and tailored support to manage and mitigate risk.

Its suite of risk management services can be purchased independently, your clients do not need to have an insurance contract with Zurich.

Working with Zurich

Club Blue

We're committed to forging strong partnerships with our regional brokers. Zurich Club Blue members benefit from a range of support focused on three core pillars: ease of trading, professional development, and future-proofing.

Delegated authority

If you’ve got a scheme opportunity, find out about the support we can offer as a delegated authority partner and how to register your interest. 

Resilience risk review for your business

Our business resilience risk review is designed to help identify, assess and manage risks that could impact the continuity and resilience of your business operations as a broker.