Zurich for brokers - claims contacts
You can find details for notifying a new claim to Zurich or details of key contacts in our claims department. The key contact points are intended to support, rather than replace any specific contacts you may already have for individual claims.
We welcome your feedback and ideas to help us continue to improve this directory. Please email aimee.anderson@uk.zurich.com and richard.ridgewell@uk.zurich.com with any feedback and comments.
Table of contents
Commercial lines claims contact details
Motor claims
To notify us of a motor claim, please contact:
Motor claims team
Emma Vrapi
Martin Clancy
Property claims
To notify us of a property claim, please contact:
Property claims team
For new claims, contact:
Kelly Robertson
For existing claims, contact:
Liability claims
To notify us of a casualty or liability claim, please contact:
Casualty claims team
Natalie Cameron
Martine Cook
Energy and construction claims
To notify us of an energy or construction non-London market claim, please contact:
Casualty claims team
Natalie Cameron
Accident and health claims
To notify us of an accident and health claim, please contact:
Accident and health claims team
Email:
Call:
Select ‘option 3’ on the call.
Or use our online claims portal.
Ross Herdman-Smith
Marine lines claims
To notify us of a marine lines non-London Market claim, please contact:
Marine lines claims team
Natalie Cameron
Financial lines claims
For all Corporate/London Market Lirma accounts, please notify us via a CLASS/ECF as per the policy terms and conditions, instead of using the above email address.
You can contact us to notify us of a non-London Market claim, for the following lines:
- Commercial Crime
- Cyber
- Financial Institutions
- Management Liability (including Executive Risk Solutions)
- Legal Indemnity
- Professional Indemnity
Financial lines claims team
Kelly Richards
Rosie Wilson
Personal lines claims contact details
Motor claims
To notify us of a motor claim, please contact:
Motor claims team
Call:
Jean-Marie Kerr
Email:
Naomi Booth
Email:
Property claims
To notify us of a property claim, please contact:
Property claims team
Call:
Diane Andrews
Email: