What does social value mean to Zurich?
At Zurich Municipal, our commitment to social value is at the heart of everything we do. By working with us, you’re supporting our vision to use our knowledge as a public sector insurer to bring social value and deliver real benefits for your community and its residents.
Our social value proposition is founded on the national priority outcomes established by the Government, and the social value priorities identified through customer feedback.
Our social value proposition is built on four pillars

Employment, training and insurance expertise
We’re committed to making sure our recruitment process is fair and equal. Our employment initiatives are designed to give people the skills they need and opportunities to keep learning. They’re designed to help your communities reach their full potential, with our expert advice and support. We’re committed to sharing our extensive knowledge to help you handle key risks and support the public sector.
Together, we can build a stronger, more informed community.

Sustainability and environmental initiatives
Zurich’s purpose ‘create a brighter future together’ inspires us to use our business model to scale positive impact for us all, as an insurer, investor, employer and in society. At Zurich, we are prioritising CO2 emissions reductions across our own operations in line with science-based targets, while also engaging and supporting other stakeholders, including our customers and suppliers with their own transitions. We are equally determined to support customers and communities to better manage climate risk and improve resilience against it.

Local supply network
Zurich Municipal focuses on supporting local businesses and third-sector organisations through robust insurance coverage, enabling them to invest in development and regeneration.
We also emphasise ethical supply chains, partnering with sustainable suppliers and committing to social enterprise initiatives.

Supporting communities
Our employees get involved in community activities, giving their time and professional skills to support those in need. This includes year-round fundraising activities, a dynamic volunteering program and supporting the local community through ZCT’s More Than Money package of support. Additionally, the Trust benefits from generous employee donations.

I believe that protecting communities extends beyond the realm of insurance; it involves the integration of social value and sustaining the resilience of our communities. I take pride in the work we undertake, both as a company and as individual members of the Zurich team. Whether we are assisting customers in managing risks, volunteering through 'Zurich Cares,' or helping support our communities in more ways than one, our efforts make a positive impact daily. Zurich Municipal are a company with strong values and a genuine commitment to making a difference.
Head Of Customer & Distribution Zurich Municipal