Make a Municipal insurance motor claim
New claims
Make a claim online
Making a claim online will take about five minutes and requires a few details of the incident.
Call us
If you need an urgent inspection of your vehicle following a motor incident, call our motor claims department:
If you need to repair or replace glass, call National Windscreens:
Existing claims
Call us
If you need an urgent inspection of your vehicle following a motor incident, call our Motor claims department:
A helping hand when dealing with a claim
The following 4 things will help speed up your claim, meaning we will pay your claim the same day you provide us with an estimate or invoice:
- your details - name, policy number, vehicle details
- incident details
- who was involved, what happened, any injuries and who was involved
- estimate or invoice for your repairs, below £2,500.
This applies for all Fault, Non-Fault and Accidental Damage claims, and excludes claims for Total Loss, Fire and Theft.
Here's what else you need to you make your claim:
- your policy number
- details of what happened, where it happened and who was involved
- details of any damage (including photos)
- details of any emergency services involved or Crime Reference number (where applicable)
- any supporting documentation you have available.
What to expect when you make a claim
Making a claim can sometimes seem stressful, especially if you’ve not had to claim before. Our short video will walk you through your motor claim, showing how we’re here to help every step of the way.