ZGP24 - Zurich’s Virtual GP service - employer information
At Zurich we don’t just cover, we’re here from setbacks to comebacks.
ZGP24 is our Virtual GP, physiotherapy, and dietitian services, provided by HealthHero.
As a Zurich Corporate Risk customer, you and your employees (and their dependants) have access to our ZGP24 services, enabling them to book a consultation with a practising NHS doctor or relevant clinician at a time and date that suits them. Dependants are defined as family members and others living in the same household.
Book unlimited appointments instantly through the ZGP24 app or by calling the 24/7 customer service team.
Virtual GP
Receive advice, reassurance, and (where appropriate) diagnosis from experienced, practising NHS GPs at a time and day that suits. Select either a video or phone consultation and choose a male or female doctor, if you have a preference. You can also arrange private prescriptions for collection at a pharmacy or convenient delivery to any UK address (delivery charges may apply) or arrange referral letters and fit notes at no extra cost.
Online physiotherapy service
Quick, expert support for muscle, joint, and movement issues. Employees can access up to 6 tailored virtual sessions with qualified physiotherapists, including personalised exercise plans and ongoing guidance, helping to improve movement and physical health in the long term.
Dietitian and nutrition support service
Personalised advice for digestive health, energy, weight management, and more. Employees can speak directly with a qualified dietitian online or by phone for practical, tailored nutrition support.
Symptom checker
Guidance whenever it’s needed. Employees simply answer a few questions online and receive clear, reliable recommendations for next steps, so they know where to turn for the right care.
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