Zurich Smart Permit
Statistics show that Hot Works are one of the biggest fire risks property owners face. Over the last two years, we have seen hot works fires cause losses in excess of £250m, when taking into account both the building damage and associated loss of profits and increased costs of working. Despite this, many companies still use paper permits which gives them little overview of the work being carried out on their sites.
Zurich Smart Permit was co-created with customers and contractors and is a web-based solution for managing permits associated with construction and maintenance work, removing the need for paper permits, and providing a reliable audit trail.
Zurich Smart Permit currently supplies digital Hot Works permit with the view to provide a full suite of permits in the future.
We’re combining an easy to use, digital platform with insurer designed permits to simplify, streamline and enhance the “permit to work” process for large and small organisations alike.
Key benefits
One place
Smart Permit offers a central location shop to approve, deny, view and report on permits across multiple permit types and site locations within your organisation.
Easy
No need to download an app, simply scan a QR code to start a permit.
Reliable
Smart Permit provides a real-time view of all work taking place including work status updates, permit extensions, and photos of the work, creating a reliable audit trail.
How does Smart Permit provide value?
Dashboard
An easy-to-use dashboard lets you manage a range of different permits across multiple sites within your organisation.
Smart notifications
Notifications are sent at key stages throughout the permit process through both SMS and email, ensuring that site managers always have an up-to-date view of work as its being completed.
Customised view
You are in control of who can access the tool. You can create, edit and delete users and sites across your entire organisation, and assign the correct people to support any applicable sites.
Access to Zurich resources
The Help and Support tab provides access to helpful, informative, and up-to-date Zurich resources.
Delegate and extend permits
Contractors can delegate and extend permits when necessary, without impacting the work being completed.
Insurer designed permit
Each permit has been designed by Zurich experts to make your permit process as streamlined as possible.
Current permit types
Hot Works (excluding roofing)
A permit for work relating to non-roofing Hot Works when undertaking new build/refurbishment, maintenance or other work.
Hot Works (including roofing)
A permit for work relating to roofing Hot Works when undertaking new build/refurbishment, maintenance or other work.
Smart Permit is free of charge for Zurich UK customers with Property insurance click the button below to sign up.
If you are not a Zurich UK customer please click the button below to contact us and find out more about Smart Permits.
Permit process
1. Induction
The site manager (person monitoring the work) shares the site specific QR code or URL with the contractor (person completing the work) who can select a permit to complete and submit a completed permit for approval.
2. Work
The contractor is notified of the decision via SMS and if approved can begin work. While the work is being completed the contractor can request work extensions, as well as delegate the permit to another worker if required.
3. Watch period
For applicable permits, there is a built in “watch period” after the work is completed. Contractors must stay for the whole watch period, and are reminded to submit photos of the site every 30 minutes. They can still delegate this responsibility if needed, passing the permit on to another worker.
4. Closure
Once the work, and any applicable watch period is complete, the contractor simply answers a few post-work questions and can close the permit.