Make a Liability insurance claim - Zurich Municipal
Make a claim online
If you want to make a claim online, you can do so via our portal. It's quick, easy to use and will only take you a few minutes.
Contact us directly
If you want to speak to us directly, use the dropdown boxes below to find the contact information relevant to your circumstances.
6th Floor
The Colmore Building
20 Colmore Circus
Queensway
Birmingham
B4 6AT
We may record or monitor calls to improve our service.
6th Floor
The Colmore Building
20 Colmore Circus
Queensway
Birmingham
B4 6AT
We may record or monitor calls to improve our service.
Postal address
PO BOX 4937
Swindon
SN4 4PP
Office address:
Floor 3
110 Pinehurst Square
Farnborough Business Park
Farnborough
GU14 7JP
- 0800 917 7204 (Public Services, High Deductible)
- 0800 876 6984 (Public Services, Small Deductible)
- 0800 917 7207 (Housing)
- 0800 876 6984 (Charities and Social Organisations)
- 0800 917 7207 (Education, Organisations beginning with the letter A-M)
- 0800 917 7204 (Education, Organisations beginning with the letter N-Z)
We may record or monitor calls to improve our service.
Postal address
PO BOX 4937
Swindon
SN4 4PP
Office address:
Floor 3
110 Pinehurst Square
Farnborough Business Park
Farnborough
GU14 7JP
- 0800 917 7204 (Public Services, High Deductible)
- 0800 876 6984 (Public Services, Small Deductible)
- 0800 917 7207 (Housing)
- 0800 876 6984 (Charities and Social Organisations)
We may record or monitor calls to improve our service.
Zurich Insurance
St Vincent Plaza
319 St Vincent Street
Glasgow
G2 5LP
We may record or monitor calls to improve our service.
Hadrian House
PO Box 3321
Interface Business Park
Swindon
SN4 8XU
(DX 743221, Swindon 12)
We may record or monitor calls to improve our service.
Zurich Municipal Motor Claims
PO Box 3322
Interface Business Park
Swindon
SN4 8XW
We may record or monitor calls to improve our service.
Zurich Municipal Property Claims
Zurich Financial Services
PO Box 3303
Interface Business Park
Swindon
SN4 8WF
We may record or monitor calls to improve our service.
What happens when I make a claim?
What kind of claim are you making?
We’re working hard to ensure making a claim with Zurich is as easy and straightforward as possible, but it always helps to know what’s going to happen next. Our simple one page guide take you step by step through the process.
Rehabilitation service available to customers with Employers' Liability insurance
At Zurich we have a dedicated, medically qualified team of Rehabilitation Case Managers and Assistants who offer expert rehabilitation case management services to proactively manage injuries sustained in the workplace. The Zurich General Insurance Rehabilitation Team provides both pre and post claim solutions to meet the needs of our customers who have Employers' Liability insurance.
Watch our video about the service we offer and hear from one of our customers who has experienced working with the team. You can also view our rehabilitation support page for more information about the service we offer, and access useful guides and answers to your frequently asked questions.