Making claims simple
At Zurich we don’t just cover, we’re here from setbacks to comebacks.
Our Group Income Protection customers can rest assured that we’re here for them, offering support and guidance every step of the way. Whether it’s help with a claim or engaging rehabilitation support our dedicated team is always ready to help.
Here’s how we can help turn a setback into a comeback.
Dedicated case managers
Each customer has their own dedicated and experienced case manager – a single point of contact to provide claims support from submission to resolution. Our claims managers are also trained to identify opportunities to engage our rehabilitation services even before a claim is made, ensuring the right support is in place from the outset, to help an employee return to work quickly and safely.
Speedy claims processing
When it comes to claims we understand it's important to act quickly. That’s why we aim to process all claims activity as quickly as possible.
Simple notification and paperless claims
To make a claim, there’s no need to complete lengthy forms, just give us a call or send us an email and our dedicated case managers will gather all the information they need.
Fast, paperless claims and eSignatures
We use eSignatures throughout the claims journey, significantly speeding up the claims process.
Want to know more?
If you have any questions, please speak to your usual Zurich contact.
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