Our Employee Assistance Programme is here to help

Life can be demanding. Balancing work and home, managing emotional, physical, or financial pressures—it’s not always easy. That’s why our Employee Assistance Programme (EAP) is here to help.

Whether it’s managing stress, coping with illness, or facing challenges at work, our EAP offers a wide range of support to help turn a setback into a comeback.

Here's some key features of how our EAP can help support your Group Income Protection clients and their employees.

• Up to eight one-hour counselling sessions per issue, per year - access a network of more than 1,650 counsellors across the UK and Ireland. Sessions can be delivered in person, online, or over the phone.
• Personalised support - callers are proactively allocated to counsellors with lived experience
• Bereavement and probate support - practical and emotional guidance during difficult times.
• 24/7 confidential helpline - unlimited access to a helpline, 365 days a year. Our counsellors offer friendly, confidential advice on medical, legal, financial, and family issues, such as childcare, eldercare, housing, relationships, and redundancy.
• Online cognitive behavioural therapy (CBT) - access sessions and exercises designed to help with anxiety, depression, menopause, and more.
• A wide range of online resources - browse our library of self-help tools, webinars, factsheets, and health checks.
• An easy-to-access service - Employees can self-refer or be guided by a manager or HR professional.
• 24/7 crisis assistance - immediate support from trained specialists.
• Manager support - help for managers via the helpline, workshops, briefings, and training. Covering topics like goal setting, overcoming challenges, and emotional wellbeing at work.
• Access to the Wisdom app - digital support at your fingertips.
• Qualified and accredited counsellors - all our counsellors are qualified and ISO/IEC 27001 accredited, which is an international standard to manage information security

We believe that using an Employee Assistance Programme (EAP) can make a real difference, helping to boost employee satisfaction and engagement, while also helping to reduce workplace absence.

Want to know more?

If you’d like to find out more, please speak to your usual Zurich contact.