Claire Varney and Robert Ford, Zurich UK, explain restore versus replace

Claire Varney, Property Technical Claims Manager, and Robert Ford, Property Claims Vendor Manager, discuss our partnership with Plastic Surgeon and our offer to customers to repair rather than replace damaged items.

At Zurich, we have a bold ambition to be one of the most responsible and impactful businesses in the world. However what does that mean in reality for policyholders, should they need to make a home insurance claim?

Claire and Robert discuss our partnership with Plastic Surgeon, the sustainability impact of our restore vs replace offer, and what it means for our customers in the video below.

 

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