Zurich announces policy enhancements and a product refresh for private clients
For further information, please contact:
Tracy Dickerson, Head of External Communications Zurich UK
tracy.dickerson@uk.zurich.com
07940 753 663
05 February 2025
This week, Zurich launches a range of enhancements to its full private client proposition alongside a brand refresh.
The improvements to its home and motor products have been developed in response to broker feedback to ensure the insurer can continuously meet its customers' needs. All clients, both new and existing, will benefit from these changes with immediate effect.
When it comes to sustainability, Zurich wants to encourage customers to repair property damage in a more sustainable way. To do this, the insurer increased the level of ‘green cover’ from £5,000 to £25,000 in a bid to not only make sure properties are more sustainable but also future proof against potential issues.
To protect its customers against the inflationary environment, the enhanced proposition for jewellery will provide increased cover for specified items. In the event of a claim, if the client has had a valuation carried out within the last three years, we will cover up to 200% of cost listed on the policy, or an additional £100,000 (whichever is lower) if the value of the item has increased.
Kevin Morton, Head of Zurich Private Clients and Personal Lines Partnerships comments:
“We’re agile and adaptable with our product portfolio, offering our customers the most comprehensive cover we can. These changes have been developed in line with broker feedback and reiterates our long-term commitment to the high-net-worth market. Providing great customer service must be at the heart of our business. Our TNPS results have never been higher and it’s something we will continue to improve.”
Some of the changes include:
Home
- Increased cover for jewellery kept in the bank - £50,000 to £100,000.
- Increase building works limit - £50,000 to £200,000.
- Increased green building costs limit - £5,000 to £25,000.
- Increased buildings new acquisitions cover limit - £50,000 to £100,000.
- Increased definitions for covered land vehicles, including power-assisted pedal cycles.
- Increased limits for incidental business – from £10,000 to £25,000.
Motor
- Increased enhanced replacement limit – from £250,000 to £500,000
- New vehicle replacement limit extended to 24 months.
- Increased limits under additional covers including enhanced hire car – from £5,000 to £7,500.
- Excess waiver provision increased - from £1,000 to £2,500.