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Executive teams and Spokespeople

  • UK Executive Team
  • Spokespeople

Tulsi Naidu - Zurich UK CEO

Tulsi Naidu

Chief Executive, Zurich UK

Tulsi became UK Chief Executive in November 2016 having joined Zurich as Head of Business Development for EMEA in September that year. She has over 20 years of financial services experience, most recently with Prudential where she held a number of executive positions in their UK and Europe business.

Before joining Prudential, Tulsi worked for Credit Suisse First Boston Investment Banking in Singapore, ICICI in Mumbai, and began her career at Arthur Andersen. She is a graduate from Nizam College in Hyderabad, and completed her MBA at the Indian Institute of Management in Ahmedabad.

Helen Pickford UK CFO 

Helen Pickford

Chief Financial Officer

Helen became UK CFO in September 2018. With a strong background in the UK insurance industry, Helen was previously Deputy CFO for Zurich UK and CFO for Zurich’s UK Life business. Prior to joining Zurich in 2016, Helen was Finance Director at Ageas and held senior finance roles at Royal Sun Alliance (RSA) and has over twenty-five years’ experience in the insurance industry.   

She is also Chair of the PRA Practitioner Panel and member of the ABI’s Prudential, Financial and Taxation Committee

Andrew J 

Andrew Jepp

Managing Director, Zurich Municipal

Andrew Jepp is Managing Director for Zurich Municipal. Andrew is a highly experienced risk and insurance practitioner with strong knowledge of the Public Sector having started his career at Municipal Mutual Insurance. Andrew’s career has covered all the major disciplines in Underwriting, Claims, Sales and Distribution before moving into a variety of managerial roles. He is a regular commentator on risk issues impacting on Local Government and the wider Public Sector.

Andrew is a chartered insurer and FCII qualified. He is a non-executive Director and Chairman of Sutton Housing Society, a Registered Social Landlord, Tennyson Insurance, an appointed representative wholly owned by Zurich and a trustee of Zurich Community Trust.

David Martin - UK Retail

David Martin

Head of UK Retail 

David joined Zurich in May 2019 from Allianz. He has a strong track record in the SME market, and following transformation across our business in the last couple of years, David will now help us capitalise on this and drive the next phase of our Retail development and growth.



Rob Kuchinski


Rob Kuchinski

Head of UK Commercial

Rob joined the Zurich UK leadership team in 2019, having been Global Head of Property & Energy since 2017. He has over 30 years of industry experience to the role. Prior to this, Rob was Head of International Property for Allied World and held several senior positions within AIG's global property and energy business. 


Alex Koslowski - Head of Life, Zurich UK


Alex Koslowski 

Head of Life  

Alex joined Zurich in April 2020 after 13 years at Royal London Group. He was lately CEO of the Irish business, leading the expansion of its protection business and transformed its distributor and customer service experience.  Prior to this, he worked in senior roles across the Group, including as Head of Consumer Proposition and Group Strategy Manager.

Steve Collinson - Head of HR ai  

Steve Collinson

Head of UK HR

Steve Collinson is Head of HR for Zurich in the UK.  Steve has been with Zurich for over 30 years, in a career which has seen him drive and deliver major initiatives in HR, Communications, Finance and Operations.

Before taking up the role of Head of HR, Steve was Head of Change and Internal Communications, where he embedded a refreshed focus on engaging employees in strategy, brand, business performance and change.

Steve is truly passionate about people. He works with his UK Executive team colleagues to shape our employee offering and find new ways to build engagement and connections with our incredible Zurich people. He has a particular focus on building diverse, inclusive teams and brings leadership, passion and deep business experience to his role. 



Hayley Robinson - CUO 

Hayley Robinson

Chief Underwriting Officer

Hayley joined Zurich as Chief Underwriting Officer in 2018. Hayley joined from RSA Group where she was Managing Director for RSA’s Global Risk Solutions division. She has an impressive track record of market presence, performance delivery and outstanding technical skills acquired in underwriting and claims executive leadership roles. 



John Keppel Zurich Chief Operating Officer



John Keppel

Chief Operating Officer

John joined Zurich as UK Chief Operating Officer in July 2017. He joined us from Information Services Group (ISG) plc where he was President EMEA & Asia and a member of the Board.  In addition to his client-facing sales and delivery experience, John held executive roles in a number of areas including data, analytics, research, managed services and marketing.  Before joining ISG, John held executive positions at Accenture and Capgemini.


Ed Bridge Legal

Edward Bridge

General Counsel

Ed joined Zurich in 2017, as General Counsel of Zurich Insurance UK. He leads a team of lawyers, company secretaries and support staff, supporting both the life and general insurance sides of the UK business.

Chief Claims Officer  

David Nichols

Chief Claims Officer

David became Chief Claims Officer in July 2017. Prior to this David served as Head of Operations and IT, responsible for IT, facilities management & property, procurement and supplier management, data, continuous improvement, information governance, business continuity and automation.


Richard Peden headshot

Richard Peden

UK Chief Compliance Officer

Richard was appointed UK Chief Compliance Officer in January 2017 with responsibility for the compliance arrangements for all business lines in the UK, having served as Head of Compliance, Markets and Customer Insight for the life business since December 2012.

Richard originally joined Zurich Group in 2005 where he was a member of the UK Life Strategy and Planning team subsequently holding roles in the Asia Pacific region before returning to Europe in 2011 and moving into the role of Head of Business Transformation, Global Life.

 Richard Pash

Richard Pash

Head of Marketing, UK

Richard Pash joined Zurich in July 2016 as Director of UK Life Marketing – he became Head of UK Marketing in April 2017 and is responsible for transforming our marketing strategy, ensuring a customer-oriented approach, implementing best practice to enhance the level of service provided and enabling us to drive profitable growth.




 Sophie Timms

Sophie Timms

Head of UK Corporate Affairs

Sophie has been Head of Corporate Affairs in the UK since 2017, when her former role heading Public Affairs and Corporate Responsibility was expanded to include media relations, D&I and social media. She joined Zurich in 2003 from the Federation of Small Businesses. Sophie leads Zurich’s UK Corporate Responsibility programme and she is a member of the Diversity & Inclusion Leadership Group, Vice Chair of the UK Women's Innovation Network and a member of the Zurich Community Trust Executive Committee.

Peter Hamilton

Head of Retail Protection

With over 34 years in the insurance industry, Peter has an extensive knowledge of the sector with a strong emphasis on the protection market. With a background in Marketing, he has management responsibility for Zurich’s life-focussed retail propositions. His areas of expertise include consumer and regulatory developments in the protection and broader financial services market

Mark Peters

Head of Oak Underwriting 

Mark has over twenty five years’ experience in the industry, with a strong background in investment matters. He became head of Oak Underwriting in 2018 following it's acquisition by Zurich. At Zurich he was previously responsible for shaping and delivering UK Life's retail wealth propositions, including Zurich's Intermediary Platform and the Sterling Investment Bond. His areas of responsibility included proposition design and management, regulatory change and governance.



Nick Homer

Head of Corporate Risk Market Management

Nick has over 20 years' insurance experience, covering Corporate & Retail Protection and Healthcare. At Zurich he is responsible for proposition management and development. His areas of expertise include the Group Risk products/market and workplace issues, such as absence management, employee rehabilitation and the broader regulatory and legal environment.

Gareth J

Gareth Jenkins

Head of Product and In Force

Gareth is a qualified actuary and heads up the In Force Propositions team which includes the support services for Retail and Corporate Propositions including Commercial Actuarial, Technical/Regulatory, MI & Governance. His focus is on managing the existing propositions across product lifecycles to ensure they continue to meet the needs of customers, distributors and shareholders and are maintained with respect to regulatory, technical and environmental market changes. Among his areas of expertise are pricing, proposition design, proposition management, process governance and regulatory change.

Paul Tombs

Paul Tombs

Head of SME

Paul is Head of GI Retail SME in the UK and is responsible for leading Zurich’s provision of insurance and risk services to small businesses and is also leading Zurich’s new innovative digital offering for brokers in the commercial combined insurance space.

Phil Ost

Phil Ost

Head of Partnerships

Scott Clayton

Scott Clayton

Head of General Insurance Claims Investigation Unit

During his 30 years with Zurich, Scott has handled claims across all lines of business and all distribution channels and, in a previous role, headed up the Chief Executive’s Complaints Team, managing the Company's relationship with the Financial Ombudsman Service. For the last 11 years, Scott has been responsible for managing the identification and investigation of all suspect claims across the General Business in the UK. He oversees Zurich’s 80 strong team of fraud handlers and investigators, is a member of the Management Board of the Insurance Fraud Enforcement Department and regularly assists with Insurance Fraud Bureau initiatives.