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Empathy
Following the launch of Empathy Loss Support Service™ we're pleased to introduce Empathy Anticipatory Loss Support. This new service is designed to support employees living with a terminal illness diagnosis, and their families, by providing vital expert support.
It’s available immediately to your clients and their employees, and it complements our existing employee support services.
Join our webinar to find out more
22 September at 11:00 am or 17 November at 11:00 am
Useful resources
Corporate Adviser article – SME market
Demand for group risk and health and wellbeing benefits is growing among SMEs. While this is a huge opportunity for advisers, understanding the reasons behind this interest is key to ensuring an SME gets maximum value from these benefits.
If you missed our recent Q&A in Corporate Adviser, Nick Homer, Head of Market Management at Zurich Corporate Risk shares his perspective on how SMEs are rethinking employee health and wellbeing and what this means for advisers.
Update to Zurich Corporate Risk trust solutions
We’ve increased the cover that can be provided under both our Registered Group Life Master Trust and the Excepted Group Life Trust Solution, we can now cover:
- UK establishments of overseas companies
- UK employees contracted to a UK employer resident overseas
- Small numbers of LLP partners resident overseas
We understand that some employers have complex corporate structures and specific requirements and you can discuss this with your usual Zurich contact to determine if we can provide a solution.
You can also find more information in our cross-border business policy overview:
Thrive Mental Wellbeing launches Applied Relaxation - Group Income Protection customers
Applied Relaxation is a tool that helps individuals manage anxiety, panic, and fear by reducing physical tension and regulating the body’s stress response.
By learning to recognise the early signs of anxiety, individuals can apply targeted relaxation techniques at the right moment.
Please download more information here and share with your colleagues:
Crisis24 launches ‘Ask Horizon’
Crisis24 is available to all our Group Protection customers and delivers reliable real-time location intelligence and risk ratings across 200+ countries to ensure travellers are kept well informed.
Now Ask Horizon makes it even easier for travellers to get fast, direct answers and easy access to critical insights, tailored to a chosen location.
We’re enhancing online security for the Zurich Access Portal
In the next few weeks we’re introducing Multi-factor Authentication (MFA) to the Zurich Access Portal to help keep it secure. MFA is a security method that requires you to provide two or more different types of verification when signing in.
When you log in for the first time after it goes live a verification code will be sent to your email address, which you’ll need to enter on screen to complete your login.
If you have any questions ahead of this change, you can find out more in our frequently asked questions, or speak to your usual Zurich contact.
Health Assured launches new digital academy via the Wisdom app – all customers
Health Assured has launched the Wisdom Academy – a new digital learning experience designed to help employees build practical wellbeing knowledge through short, intuitive and structured courses.
Clients and their employees can access the Academy by downloading the Wisdom Wellbeing app here.
Mental Health report
In case you missed it, Zurich’s new global report ‘The Value of Mental Health’ warns the UK faces a major economic and social crisis unless mental health support moves from simply diagnosing conditions to actively helping people to enter, remain in and return to the workforce. Here’s the initial launch press release:
Cancer case study - Katherine's story
Discover how our Group Income Protection Cancer Support service helped Katherine during her cancer journey and supported her recovery when it mattered most.
2026 Corporate Adviser Awards
Last week, the Zurich Corporate Risk team was proud to be recognised at the Corporate Adviser Awards. We achieved ‘Group Risk 5 Star Provider’ and received a Highly Commended award for ‘Best Group Risk Provider’. These awards reflect the strength of our broker partnerships and our shared commitment to delivering consistent, high-quality support to our customers and their employees.